Restaurant General Manager - Lead Team & Guest Experience

Rackson Restaurants; Newark (DE); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary and bonus program

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Leadership development

Job summary

Rackson is seeking a Restaurant General Manager to oversee all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring smooth operations of the store and a strong guest experience.

You will lead by example, develop talent, optimize efficiency and profitability, maintain brand standards and food safety, and partner with the above-store team to execute the business plan in Newark, DE.

Qualifications

• High school diploma or equivalent restaurant management experience.
• Previous experience as an Assistant Manager / General Manager in a customer service environment with P&L experience.
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.

Responsibilities

• Oversee restaurant operations and staff management.
• Ensure brand standards, food safety, and customer service.
• Manage staffing, scheduling, and training.
• Analyze financial performance and drive sales growth.
• Interact with guests and resolve issues promptly.

Skills

Leadership

Communication

P&L experience

Spanish/English bilingual

Time management

Education

High school diploma

Restaurant management experience

Tools

POS system

Food safety procedures

Job description

Rackson is seeking a Restaurant General Manager to oversee all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring smooth operations of the store and a strong guest experience.

You will lead by example, develop talent, optimize efficiency and profitability, maintain brand standards and food safety, and partner with the above-store team to execute the business plan in Newark, DE.