Restaurant General Manager: Lead Service, Profit & People

Fulenwider Group; Blairsville (GA); On-site; USD 48,000 - 64,000; Full time

Job summary

KFC Blairsville is seeking a Restaurant General Manager to lead operations at the Blairsville, GA location. You will drive sales, oversee guest service, ensure quality, and manage daily restaurant activities.

The role requires 1-4 years supervisory experience, a high school diploma, strong leadership and communication skills, and the ability to train and motivate hourly staff while maintaining safety and cost controls.

Qualifications

• Dedication to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• High School Diploma or GED preferred; College or University Degree preferred.
• 1-4 years supervisory experience in either a food or retail environment, including Profit & Loss responsibility.

Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by personally spending time interacting with guests during peak hours and ensuring all menu items are always available.
• Takes an active role in guest service and guest relations, monitors, and corrects employee appearance, courtesy and suggestive selling techniques and takes part in company marketing efforts.
• Controls day-to-day operations by tracking restaurant labor and product costs to meet targets; orders food, paper and supplies, maintains proper inventory levels and controls waste, plans weekly schedule for restaurant employees; follows published procedures for receiving, preparing, holding, packing and serving products.
• Maintains high level of productivity through effective recruiting, training, and motivation of hourly employees.
• Has routine preventative maintenance program in operation; checks, adjusts and makes minor repairs of restaurant equipment, building and grounds.
• Prepares and submits required reports, uses approved projection techniques, cash control techniques and security measures.
• Recruits, interviews, recommends hiring, provides disciplinary action, and termination of hourly restaurant employees and keeps required personnel and performance information; develops, motivates, and effectively trains; maintains a safe work environment; champions recognition and motivation efforts.
• Ensures OSHA, local health and safety codes, and company safety and security policy are met.

Skills

Guest service mindset

Communication skills

Team building

Analytical decision-making

Basic math

Computer literacy

Education

High School Diploma or GED

College/University Degree preferred

Job description

KFC Blairsville is seeking a Restaurant General Manager to lead operations at the Blairsville, GA location. You will drive sales, oversee guest service, ensure quality, and manage daily restaurant activities.

The role requires 1-4 years supervisory experience, a high school diploma, strong leadership and communication skills, and the ability to train and motivate hourly staff while maintaining safety and cost controls.