Restaurant General Manager: Lead Quality, Service & Growth

The Wendy's Company; Benton (AR); On-site; USD 60,000 - 80,000; Full time

Job summary

The Wendy's Company is looking for a General Manager to lead daily restaurant operations, ensure food quality and safety, manage staffing, and uphold Wendy's standards for customer service and cost control.

You will work with the restaurant team under the guidance of the District Leader, building a positive culture, training staff, managing schedules, inventory and safety programs, and driving performance to meet company goals.

Qualifications

• High school diploma or GED required.
• Managerial, supervisory and customer service experience.
• Good computer skills including Word and Excel.

Responsibilities

• Manage the daily activities of an assigned restaurant.
• Direct, train and maintain all subordinate staff and hold them accountable.
• Recruit, interview, hire, promote, discipline, and terminate staff per policies.
• Supervise and help prepare food meeting brand standards.
• Resolve customer complaints and report issues to supervisors.
• Ensure the restaurant opens and closes on time.
• Maintain a clean restaurant meeting company standards.
• Follow proper cash procedures as outlined in the handbook.
• Foster a safe working environment compliant with policies and laws.
• Perform admin duties including building schedules, inventory, food orders, and maintenance requests.

Skills

Management experience

Customer service experience

Leadership and supervision

Microsoft Word

Microsoft Excel

Education

High school diploma

Tools

Driver's license

Job description

The Wendy's Company is looking for a General Manager to lead daily restaurant operations, ensure food quality and safety, manage staffing, and uphold Wendy's standards for customer service and cost control.

You will work with the restaurant team under the guidance of the District Leader, building a positive culture, training staff, managing schedules, inventory and safety programs, and driving performance to meet company goals.