Restaurant General Manager: Lead People, Profit & Community

Mod-Pizza; Richmond (VA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Quarterly bonus up to $6,000

Paid Sick Time

4 weeks paid vacation

Medical, dental and vision insurance

Free pizza, salad and beverages

Discounted gym membership

Free counseling sessions

401(k) retirement

Job summary

MOD Pizza is seeking a Field Operations General Manager in Richmond, VA. Lead the restaurant team to deliver the MOD experience while driving profitability and community engagement.

The role emphasizes developing leaders, coaching squads, and managing operational excellence, with a strong focus on guest experience and financial performance. Competitive compensation and robust benefits accompany the position.

Qualifications

• 2+ years of experience leading the leaders in restaurant management.
• Experience executing training, performance and staffing programs in a restaurant or similar environment.
• Strong business acumen; ability to read and develop action plans from financials reports.
• Experience working with internal support teams (HR, Supply Chain, Marketing) and other functions.
• Must obtain a food safety certification and/or alcohol beverage certification within 30 days where required by law.

Responsibilities

• Provide leadership to the squad, focusing on developing leadership capabilities and holding accountable performance.
• Identify opportunities to improve restaurant performance and develop action plans using MOD tools (P&L, scorecard).
• Own staffing and build talent pipelines, interviewing with dignity for every applicant.
• Follow policies on employee processing and compliance throughout the lifecycle.
• Utilize training plans to advance newly hired squad and ensure MOD standards are met.
• Be a community engagement ambassador and drive fundraising and catering initiatives.
• Plan staffing using forecasts and labor models, balancing flexibility with appropriate coverage.
• Maintain Loss Prevention procedures and ensure food safety and security.
• Manage ordering and inventory to meet targets; communicate impactful initiatives.

Skills

Leadership experience

Training & staff development

Business acumen

Financial reading ability

Cross-functional collaboration

Job description

MOD Pizza is seeking a Field Operations General Manager in Richmond, VA. Lead the restaurant team to deliver the MOD experience while driving profitability and community engagement.

The role emphasizes developing leaders, coaching squads, and managing operational excellence, with a strong focus on guest experience and financial performance. Competitive compensation and robust benefits accompany the position.