Restaurant General Manager: Lead Ops & Guest Experience

BRG Hospitality Group; New Orleans (LA); On-site; USD 75,000 - 110,000; Full time

Job summary

BRG Hospitality Group is seeking a General Manager to oversee daily restaurant operations in New Orleans, LA. You will lead salaried and hourly staff, drive guest satisfaction, and ensure food & beverage quality, profitability, and compliance with BRG standards.

Responsibilities include staffing, training, budgeting, P&L review, and maintaining a professional restaurant image. The role requires strong leadership, extensive operations knowledge, ServSafe certification, and ability to work

Qualifications

• Experience leading a restaurant or hospitality operation.
• Strong communication and interpersonal skills.
• Proven ability to manage budgets, staffing and compliance.

Responsibilities

• Oversee daily restaurant operations and decision-making.
• Lead salaried and hourly staff, including development and performance management.
• Maintain BRG standards for service, food quality and cleanliness.
• Manage staffing plans, training, and scheduling to ensure smooth shifts.
• Review P&L and labor, food costs, and vendor relations.
• Ensure compliance with ServSafe guidelines and safety standards.

Skills

Leadership

Operations management

Communication

Teamwork

Attention to detail

Customer service

Education

College degree preferred in restaurant management or equivalent

Tools

Toast

OpenTable

R365

Job description

BRG Hospitality Group is seeking a General Manager to oversee daily restaurant operations in New Orleans, LA. You will lead salaried and hourly staff, drive guest satisfaction, and ensure food & beverage quality, profitability, and compliance with BRG standards.

Responsibilities include staffing, training, budgeting, P&L review, and maintaining a professional restaurant image. The role requires strong leadership, extensive operations knowledge, ServSafe certification, and ability to work