Restaurant General Manager - Lead Operations & Guest Experience

Papa John's International; Beaver Dam (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Papa John’s is seeking a Restaurant Manager to oversee all functions of a Papa John’s restaurant, ensuring high quality products and exceptional customer service while driving profitability. The role requires leading a self-sufficient team, enforcing company policies, and maintaining compliance with laws and safety standards.

Responsibilities include hiring and training staff, achieving sales and profitability targets, managing inventory and cash, and ensuring operational excellence.

Qualifications

• High school diploma or GED required.
• Two years of successful restaurant management or supervision experience with salary progression.
• Stable employment history required.

Responsibilities

• Ensure quality products and customer service by building a quality system with the team and addressing customer concerns promptly.
• Actively recruit, train and manage staff to meet customer expectations and maintain staffing levels.
• Drive sales by training team on products, upselling and local restaurant marketing.
• Control costs (food, labor, other controllables) and manage inventory and assets to meet budgets and ensure safety and maintenance.

Skills

Cash management

Basic accounting

Education

High school diploma or GED

Job description

Papa John’s is seeking a Restaurant Manager to oversee all functions of a Papa John’s restaurant, ensuring high quality products and exceptional customer service while driving profitability. The role requires leading a self-sufficient team, enforcing company policies, and maintaining compliance with laws and safety standards.

Responsibilities include hiring and training staff, achieving sales and profitability targets, managing inventory and cash, and ensuring operational excellence.