Restaurant General Manager: Lead Operations & Guest Delight

Denny's | GSS Restaurants; Keyser (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Denny's | GSS Restaurants is seeking a General Manager to lead overall restaurant operations and staff management, drive guest satisfaction, and ensure profitability. This role reports to the Area Leader and requires delivering brand standards and exceptional hospitality.

You will focus on selecting and retaining hourly staff, training, executing marketing promotions, and partnering with corporate initiatives.

Qualifications

• Experience managing restaurant operations.
• Strong leadership and training skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee restaurant operations to ensure guest service and brand standards.
• Achieve controllable profit and flow-thru goals by managing controllable costs.
• Implement and execute corporate initiatives and promotions.
• Develop Restaurant Managers and hourly employees through training and development.
• Ensure compliance with Brand Standards and government regulations.
• Recruit, onboard and retain hourly staff to meet staffing and guest service standards.
• Maintain a safe, clean, and respectful environment for guests and employees.

Skills

Restaurant operations

Staff leadership

Budgeting & cost control

Guest service excellence

Tools

POS system

Job description

Denny's | GSS Restaurants is seeking a General Manager to lead overall restaurant operations and staff management, drive guest satisfaction, and ensure profitability. This role reports to the Area Leader and requires delivering brand standards and exceptional hospitality.

You will focus on selecting and retaining hourly staff, training, executing marketing promotions, and partnering with corporate initiatives.