Restaurant General Manager — Lead High-Volume Ops & Guest Experience

Wingstop - Sizzling Platter; Reynoldsburg (OH); On-site; USD 50,000 - 54,000; Full time

Job summary

Wingstop General Manager – Leading Operational Success at Sizzling Platter LLC in Reynoldsburg, OH is seeking a hands-on leader to drive restaurant performance and guest experience.

You will oversee daily operations, coach a high-volume team, manage budgeting, scheduling, food safety, and service execution to uphold brand standards. This is a full-time, high-responsibility role with emphasis on reliability and leadership presence.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management
• Oversee daily operations, including staffing, scheduling, food quality, and service execution
• Actively support front-of-house and back-of-house operations as needed
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally
• Manage financial performance, including sales, labor, and food cost control
• Analyze operational and financial data to support decision-making and improve performance
• Perform or oversee opening and closing procedures, including cash handling and reporting

Job description

Wingstop General Manager – Leading Operational Success at Sizzling Platter LLC in Reynoldsburg, OH is seeking a hands-on leader to drive restaurant performance and guest experience.

You will oversee daily operations, coach a high-volume team, manage budgeting, scheduling, food safety, and service execution to uphold brand standards. This is a full-time, high-responsibility role with emphasis on reliability and leadership presence.