Restaurant General Manager: Lead Guest Experience & Team

Wendy; Gibraltar (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

The Wendy's Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.

The role emphasizes people management, safety compliance, and implementing company policies while delivering consistent guest experiences in a fast-paced environment.

Three to five years of related experience and/or training is required, along with strong leadership and communication skills to develop the team and meet targets.

Qualifications

• Three to five years of related experience and/or training.
• Experience managing restaurant teams and operations.
• Strong communication and leadership skills.

Responsibilities

• Recruit, train and develop new team members and motivate staff to meet targets.
• Ensure guest satisfaction by maintaining high service and food quality standards.
• Enforce health, safety and company policies across all shifts.
• Prepare reports and performance analyses for restaurant leadership.
• Build relationships with the local community and uphold corporate social responsibility programs.
• Establish security procedures and protect team members and guests.

Skills

People management

Communication

Recruiting

Leadership

Job description

The Wendy's Manager is responsible and accountable for the execution and delivery of all operational performance objectives resulting in guest satisfaction.

The role emphasizes people management, safety compliance, and implementing company policies while delivering consistent guest experiences in a fast-paced environment.

Three to five years of related experience and/or training is required, along with strong leadership and communication skills to develop the team and meet targets.