Restaurant General Manager - Lead Guest Experience & Profit

The Post Oak; Orlando (FL); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Training program and growth

Dining, retail, amusements, and hotel

Health plans

Dental

Vision

Life insurance

401(k)

Paid time off

Bonus potential

Job summary

The Post Oak in Orlando is seeking a seasoned General Manager to lead a high-volume full-service restaurant. You will manage shifts, oversee front and back of house operations, control costs, and ensure exceptional guest experiences.

The ideal candidate has at least 3 years of GM experience in a full-service setting, strong leadership, and a solid understanding of cost and labor systems. Competitive compensation and growth opportunities are offered.

Qualifications

• 3+ years General Manager experience in a full-service, high-volume dining establishment.
• Experience in regional or multi-unit management is preferred.
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction.
• Strong understanding of cost and labor systems that lead to restaurant profitability.
• Strong communication and leadership skills with advanced computer and math skills.
• Stable and progressive work history; strong work ethic.

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs across food, beverage, supply, utility, and labor areas.
• Ensure all financial and personnel/payroll administrative duties are completed accurately and on time.
• Maintain professional restaurant image including cleanliness, uniforms, and appearance standards.
• Ensure positive guest service in all areas; investigate complaints and turn dissatisfied guests into return guests.
• Manage shifts with daily decision making, scheduling, and planning while ensuring high-quality food and service.

Skills

General management

Front of house leadership

Cost control

Staff supervision

Food safety

Leadership

Communication

Math skills

Operational oversight

Tools

POS systems

Excel

Accounting software

Job description

The Post Oak in Orlando is seeking a seasoned General Manager to lead a high-volume full-service restaurant. You will manage shifts, oversee front and back of house operations, control costs, and ensure exceptional guest experiences.

The ideal candidate has at least 3 years of GM experience in a full-service setting, strong leadership, and a solid understanding of cost and labor systems. Competitive compensation and growth opportunities are offered.