Restaurant General Manager: Lead Guest Experience & Ops

Long John Silver's; Highland Park (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

Long John Silver's in Highland Park, Tennessee is seeking a Restaurant General Manager to oversee operations, ensure product quality, and deliver exceptional guest experiences. You will manage staffing, scheduling, inventory, and financial accountability while maintaining a safe, clean dining environment.

The role requires strong leadership, hands-on supervision, and a track record of meeting company standards in food safety, service, and hospitality.

Qualifications

• Associates or higher required and related experience or training.
• Ability to manage multiple tasks and lead a team in a fast-paced restaurant.
• Strong knowledge of safety, cleanliness and food handling procedures.

Responsibilities

• Ensure compliance with company standards in product prep and delivery.
• Address guest inquiries and concerns; promote positive guest engagement.
• Recruit, hire, develop and motivate team members; manage staff schedules.

Skills

Team leadership

Guest relations

Operations management

Food safety

Inventory control

Education

Associate degree or equivalent

Tools

POS system

Job description

Long John Silver's in Highland Park, Tennessee is seeking a Restaurant General Manager to oversee operations, ensure product quality, and deliver exceptional guest experiences. You will manage staffing, scheduling, inventory, and financial accountability while maintaining a safe, clean dining environment.

The role requires strong leadership, hands-on supervision, and a track record of meeting company standards in food safety, service, and hospitality.