Head Restaurant GM: Guest Experience & Team Growth

Long John Silver's; Cherokee Park (TN); On-site; USD 55,000 - 80,000; Full time

Job summary

Long John Silver's is seeking a Restaurant General Manager to ensure compliance with company standards in all areas of operation, including product prep and delivery, customer relations, restaurant maintenance, inventory, team management, and financial accountability.

You will address guest inquiries, recruit and develop staff, maintain safety and cleanliness, ensure proper food handling, and oversee local marketing to grow sales.

Qualifications

• Work a minimum of 50 hrs/wk; including evenings and weekends.
• An associate’s degree or equivalent, and at least one (1) year related experience and/or training.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Maintain a local marketing program that will continue to grow sales.
• Manage administrative responsibilities such as employee time keeping, inventory management, cash handling and sales reporting.

Skills

Team leadership

Customer service

Operations management

Scheduling

Food safety

Inventory management

Recruitment & development

Education

Associate's degree or equivalent

Job description

Long John Silver's is seeking a Restaurant General Manager to ensure compliance with company standards in all areas of operation, including product prep and delivery, customer relations, restaurant maintenance, inventory, team management, and financial accountability.

You will address guest inquiries, recruit and develop staff, maintain safety and cleanliness, ensure proper food handling, and oversee local marketing to grow sales.