Restaurant General Manager — Lead Guest Experience

Popeyes; Jacksonville (NC); On-site; USD 48,000 - 75,000; Full time

Job summary

Popeyes in Jacksonville, NC is seeking a General Manager to lead daily operations, drive guest satisfaction, and develop a high-performing team.

You will oversee food production, scheduling, safety, training, and guest relations while ensuring brand standards and a positive, fast-paced environment. The salary range reflects experience and position with growth opportunities within IRG.

Qualifications

• 2+ years’ experience in restaurant or hospitality leadership.
• Must be at least eighteen years old.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Supervise product production.
• Promote the culture of Popeyes.
• Manage efficient crew scheduling.
• Run a daily shift with integrity and honesty.
• Oversee guest services and resolve issues.
• Unload and stock inventory items as needed.
• Adhere to all safety and sanitation regulations.
• Manage, train, coach, and mentor team members.
• Prompt and regular attendance on assigned shifts.
• Provide a fun, fast-paced and fulfilling work environment.
• Communicate effectively with guests and team members.
• Develop self and team members to meet long term growth goals.
• Motivate, train and hold responsible diverse staff in a fast-paced environment.

Skills

Leadership

Customer service

Restaurant operations

Kitchen experience

Job description

Popeyes in Jacksonville, NC is seeking a General Manager to lead daily operations, drive guest satisfaction, and develop a high-performing team.

You will oversee food production, scheduling, safety, training, and guest relations while ensuring brand standards and a positive, fast-paced environment. The salary range reflects experience and position with growth opportunities within IRG.