Restaurant General Manager: Lead Growth & Service

Ruby Tuesday; Alcoa (TN); On-site; USD 68,000 - 73,000; Full time

Job summary

Ruby Tuesday in Alcoa, TN is seeking an experienced restaurant manager responsible for the day-to-day operations, growing sales, achieving EBITDA targets, meeting budgets, and fostering a culture of accountability.

You will recruit, hire, train, coach, and lead Managers and Team Members, ensure CHARM service, manage FOH/HOH, control inventory, and align with company initiatives to drive guest satisfaction.

Qualifications

• Must be at least 21 years old.
• High School Diploma or equivalent; Bachelor's degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certification preferred or obtained within 90 days.
• Valid Driver's License.
• Commitment to excellence in friendly service.
• Proven ability growing sales.
• Ability to inspire and motivate others.
• Able to analyze issues and problem solve.
• Sets clear goals for themselves and their team.
• Demonstrates strong verbal and written communication skills.
• Foster collaboration and teamwork within your team.

Responsibilities

• Own your four walls and local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
• Responsible for all FOH and HOH results including Ecosure.
• Ensure CHARM service model is fully integrated by FOH Team with every Guest.
• Communicate company initiatives and tactics to drive sales and profitability.
• Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
• Conduct regular one-on-one's and follow-up with Managers and Team Members.
• Reinforce Team Members' skills and Managers' leadership behaviors.
• Identify and implement strategies to retain the best Team Members.
• Control receiving and inventory levels and report all concerns to Area Coach (AC).
• Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
• Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.

Skills

Sales growth

Leadership

Communication

Problem solving

Team collaboration

Education

High School Diploma

Bachelor's Degree preferred

Tools

ServSafe Certification

Job description

Ruby Tuesday in Alcoa, TN is seeking an experienced restaurant manager responsible for the day-to-day operations, growing sales, achieving EBITDA targets, meeting budgets, and fostering a culture of accountability.

You will recruit, hire, train, coach, and lead Managers and Team Members, ensure CHARM service, manage FOH/HOH, control inventory, and align with company initiatives to drive guest satisfaction.