Restaurant General Manager — Lead Growth, Excellence & Benefits

Dairy Queen; Franklin (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Daily pay

Tuition reimbursement

Anniversary recognition

Employee referral program

Bereavement leave

Food discounts

Shoe discounts

Identity theft protection

Job summary

Dairy Queen is seeking a General Manager in Franklin, TN to lead store operations, drive profitability, and maintain the brand experience. The role emphasizes staffing, training, and maintaining high standards of service, quality, and cleanliness.

The position is salaried with an estimated 50-hour work week, requiring strong leadership, P&L awareness, and a customer‑centric approach to ensure a best-in-class Dairy Queen experience.

Qualifications

• 3+ years of GM or equivalent leadership experience in food service.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED.
• Must be 18+ and have a valid driver’s license.
• Background checks and motor vehicle record checks required.
• Food Handler’s Permit and/or ServSafe Certification where required.
• Flexible availability including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Responsibilities

• Lead store operations and accountability for profitability and growth.
• Provide leadership to ensure policy compliance and high standards of service, quality, and cleanliness.
• Recruit, hire, train, coach, and develop a best‑class team of Smile Servers.
• Drive sales and maintain brand experience in every shift.

Skills

Restaurant GM experience

P&L / inventory management

Communication skills

Education

High school diploma or GED

Job description

Dairy Queen is seeking a General Manager in Franklin, TN to lead store operations, drive profitability, and maintain the brand experience. The role emphasizes staffing, training, and maintaining high standards of service, quality, and cleanliness.

The position is salaried with an estimated 50-hour work week, requiring strong leadership, P&L awareness, and a customer‑centric approach to ensure a best-in-class Dairy Queen experience.