Restaurant General Manager: People-First Leadership

Jersey Mike's LACEY; Lacey (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus opportunities

Medical, dental, and vision insurance

Leadership development and ongoing培训

Advancement opportunities intoRegional

Job summary

Jersey Mike's in Washington state is seeking a General Manager who will lead all aspects of the restaurant, drive guest satisfaction, and manage a high-performing team. You will monitor operations, ensure food quality, cost controls, and community engagement.

The role requires a proven track record in restaurant management, strong leadership, and the ability to coach staff to deliver a "Sub Above" guest experience. A fast-paced environment and opportunities for advancement are available.

Qualifications

• Previous restaurant management experience required.
• Flexible availability, including mornings, evenings, weekends, and holidays.
• Reliable transportation and dependable attendance.
• Ability to stand for extended periods and lift up to 50 pounds.
• Must meet applicable age requirements for operating certain equipment where required by state or local regulations.
• Food safety certification may be required and will be provided or supported if applicable.

Responsibilities

• Leading the overall operation and performance of your restaurant
• Hiring, training, coaching, and developing a high‑performing team
• Creating a positive, engaging workplace culture built on teamwork, accountability, and respect
• Delivering an exceptional guest experience and ensuring every customer receives a "Sub Above" experience
• Driving sales growth while managing labor, food costs, and overall profitability
• Ensuring consistent execution of Jersey Mike's standards for food quality, cleanliness, and customer service
• Managing inventory, ordering, and cost controls to support restaurant performance
• Maintaining compliance with food safety, sanitation, and company operating standards
• Developing future leaders by coaching Crew Members, Shift Leaders, and Assistant Managers
• Building strong relationships within the local community while representing the Jersey Mike's brand
• Analyzing restaurant performance and implementing action plans to achieve operational goals
• Partnering with your Regional Manager to continuously improve results and develop your team

Skills

Restaurant management

Team leadership

Communication

Problem solving

Guest focus

Labor cost management

Job description

Jersey Mike's in Washington state is seeking a General Manager who will lead all aspects of the restaurant, drive guest satisfaction, and manage a high-performing team. You will monitor operations, ensure food quality, cost controls, and community engagement.

The role requires a proven track record in restaurant management, strong leadership, and the ability to coach staff to deliver a "Sub Above" guest experience. A fast-paced environment and opportunities for advancement are available.