Restaurant General Manager - Lead Experience & Growth

McDonald's; Richmond (VA); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training & advancement

Employee discounts

Free meals

Full-time eligible

Job summary

McDonald's in Richmond, VA is hiring a General Manager to lead daily restaurant operations, including food production, guest service, and team leadership.

You’ll recruit and develop staff, manage scheduling and budgets, ensure safety standards, and drive performance to deliver excellent customer experiences.

This role offers competitive pay, flexible scheduling, tuition assistance, and advancement opportunities with a supportive franchisee team.

Qualifications

• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs; and
• Provide solutions and make decisions in a fast-paced environment

Responsibilities

• Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
• Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding, Staffing, Performance Management, Train, coach and motivate.
• Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
• Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
• Inspire and Empower: Maintain high level of standard for guest and employee safety.
• Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Skills

Customer service

Communication

Leadership

Decision making

People management

Job description

McDonald's in Richmond, VA is hiring a General Manager to lead daily restaurant operations, including food production, guest service, and team leadership.

You’ll recruit and develop staff, manage scheduling and budgets, ensure safety standards, and drive performance to deliver excellent customer experiences.

This role offers competitive pay, flexible scheduling, tuition assistance, and advancement opportunities with a supportive franchisee team.