Restaurant General Manager - Lead 30+ Team, Drive Guest Experience

The Cheesecake Factory Incorporated; Kapolei (HI); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Quarterly bonus program

Employee discount

Job summary

The Cheesecake Factory is seeking a Restaurant Manager to lead daily restaurant operations in a high-volume environment in Hawaii. You will coach and develop a 30+ person team, drive guest satisfaction, and oversee food quality and safety while managing labor, costs, and sales targets.

This role offers a competitive annual salary of $62,500 to $70,000, plus a quarterly performance bonus and potential geographic differential.

Qualifications

• 3+ years of management experience in a high-volume, full-service restaurant.
• Experience supervising 30+ team members.
• Strong leadership, coaching, and communication skills.
• Demonstrated financial acumen (profitability, sales, labor management).
• Proficiency in Microsoft Office Suite.

Responsibilities

• Lead daily restaurant operations in a high sales, full-service environment.
• Manage, coach, and develop teams of 30+ employees.
• Drive guest satisfaction through hospitality and service standards.
• Support scratch kitchen execution and culinary quality.
• Monitor and drive financial performance, including labor, cost control, and sales growth.
• Hire, train, retain, and develop team members to become future restaurant leaders.
• Ensure compliance with food safety, sanitation, and operational standards.
• Maintain a positive, inclusive, high-performance culture.
• Communicate effectively with team members, guests, and leadership.
• Uphold brand standards and deliver memorable guest experiences.

Skills

Management experience

Team leadership

Communication skills

Financial acumen

MS Office

English proficiency

Education

ServSafe certification

Tools

MS Office Suite

Job description

The Cheesecake Factory is seeking a Restaurant Manager to lead daily restaurant operations in a high-volume environment in Hawaii. You will coach and develop a 30+ person team, drive guest satisfaction, and oversee food quality and safety while managing labor, costs, and sales targets.

This role offers a competitive annual salary of $62,500 to $70,000, plus a quarterly performance bonus and potential geographic differential.