High-Impact Restaurant Manager | Lead & Develop 30+ Crew

The Cheesecake Factory Incorporated; Peabody (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid vacation and sick time

Quarterly bonus program

Discount for dining

Job summary

The Cheesecake Factory Incorporated is seeking a Restaurant General Manager to lead daily operations in a high-volume, full-service setting. You will coach a 30+ member team, drive guest satisfaction, and manage labor and costs while upholding brand standards.

Role requires 3+ years of management, ServSafe preferred, and strong leadership. This on-site position offers a quarterly bonus and comprehensive benefits.

Qualifications

• 3+ years of management experience in a high volume, full service restaurant with a full-service bar.
• Experience supervising 30+ team members
• Strong leadership, coaching, and communication skills
• Demonstrated financial acumen (profitability, sales, labor management)
• Proficiency in Microsoft Office Suite
• Ability to read, write, and communicate in English
• Preferred: ServSafe certification and applicable state/local licenses

Responsibilities

• Lead daily restaurant operations in a high sales, full service environment
• Manage, coach, and develop teams of 30+ employees
• Drive guest satisfaction through strong hospitality and service standards
• Support scratch kitchen execution and culinary quality
• Monitor and drive financial performance, including labor, cost control, and sales growth
• Hire, train, retain, and develop team members to become future restaurant leaders
• Ensure compliance with food safety, sanitation, and operational standards
• Maintain a positive, inclusive, and award winning high performance culture
• Communicate effectively with team members, guests, and leadership
• Uphold brand standards and deliver memorable guest experiences

Skills

Management

Team leadership

Financial acumen

Microsoft Office

English proficiency

Tools

Microsoft Office Suite

Job description

The Cheesecake Factory Incorporated is seeking a Restaurant General Manager to lead daily operations in a high-volume, full-service setting. You will coach a 30+ member team, drive guest satisfaction, and manage labor and costs while upholding brand standards.

Role requires 3+ years of management, ServSafe preferred, and strong leadership. This on-site position offers a quarterly bonus and comprehensive benefits.