Restaurant General Manager: Guest Experience & Profit Lead

Fulenwider Group; Gray (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Fulenwider Enterprises is seeking a Restaurant General Manager for our Gray, TN location. The GM directs daily operations, oversees product quality, guest relations, inventory, staffing, and financial accountability to deliver high standards and guest satisfaction.

The role requires strong leadership, cost controls, and reliable decision-making to maintain safety and service excellence in a fast-paced environment.

Qualifications

• Dedicated to providing exceptional guest service.
• Good communication skills, strong interpersonal skills, and conflict resolution skills.
• Exceptional team building capability.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.

Responsibilities

• Creates value for shareholders through efficient operations, appropriate cost controls, and profit management.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality by interacting with guests during peak hours and ensuring menu items are available.
• Takes an active role in guest service and guest relations, monitors and corrects employee appearance and selling techniques, participates in marketing efforts.
• Controls day-to-day operations by tracking labor and product costs, orders supplies, maintains inventory, plans weekly schedules, and follows procedures for food handling.
• Recruits, interviews, hire decisions, disciplinary actions, training, motivates hourly staff, and maintains a safe work environment.
• Ensures compliance with OSHA, health, safety codes, and company safety policies.

Skills

Guest service

Communication

Team building

Analytical

PC literacy

Education

High School Diploma or GED

College or University Degree preferred

Job description

Fulenwider Enterprises is seeking a Restaurant General Manager for our Gray, TN location. The GM directs daily operations, oversees product quality, guest relations, inventory, staffing, and financial accountability to deliver high standards and guest satisfaction.

The role requires strong leadership, cost controls, and reliable decision-making to maintain safety and service excellence in a fast-paced environment.