Restaurant General Manager: Lead Guest Experience & Ops

Fulenwider Group; Harriman (TN); On-site; USD 45,000 - 60,000; Full time

Job summary

Fulenwider Group is seeking a Restaurant General Manager for their KFC location in Harriman, TN. The ideal candidate will create value through efficient operations, manage costs, and ensure high levels of Quality, Service, Cleanliness, and Hospitality. Responsibilities include overseeing staff performance, controlling day-to-day operations, and maintaining compliance with health and safety regulations.

This position requires strong leadership and an ability to foster exceptional guest service while dealing with operational challenges effectively.

Qualifications

• Dedication to providing exceptional guest service.
• 1–4 years supervisory experience in a food or retail environment.

Responsibilities

• Creates value for shareholders through efficient operations.
• Maintains highest level of Quality, Service, Cleanliness and Hospitality.
• Controls day-to-day operations by tracking restaurant labor and product costs.
• Ensures OSHA and local health and safety codes are met.

Skills

Exceptional guest service

Good communication skills

Strong interpersonal skills

Conflict resolution skills

Team building capability

Basic business math skills

Analytical/decision-making skills

Basic personal computer literacy

Education

High School Diploma or GED

College or University Degree

Job description

Fulenwider Group is seeking a Restaurant General Manager for their KFC location in Harriman, TN. The ideal candidate will create value through efficient operations, manage costs, and ensure high levels of Quality, Service, Cleanliness, and Hospitality. Responsibilities include overseeing staff performance, controlling day-to-day operations, and maintaining compliance with health and safety regulations.

This position requires strong leadership and an ability to foster exceptional guest service while dealing with operational challenges effectively.