Restaurant General Manager — Guest Experience & Ops Leader

Jimmy John's; Tyler (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance options

Bonus opportunities

Paid training

Career advancement opportunities

Job summary

Dunkin' in Tyler, TX is seeking a General Manager to oversee daily restaurant operations, ensure outstanding guest service, and drive profitability. You will lead and develop the team, enforce brand standards, manage inventory and costs, and uphold safety and sanitation protocols.

Join a fast-paced environment with opportunities for career advancement, bonus potential, and comprehensive training. This role emphasizes leadership, customer focus, and operational excellence in a high-volume Dunkin'

Qualifications

• Oversee daily restaurant operations and opening/closing procedures.
• Enforce Dunkin brand standards and policies.
• Monitor food quality, speed of service, and guest satisfaction.
• Maintain cleanliness, sanitation, and safety.
• Ensure compliance with health regulations and company procedures.
• Recruit, hire, and develop crew and shift leaders.
• Create staff schedules and manage labor goals.
• Coach staff and conduct performance reviews.

Responsibilities

• Oversee daily restaurant operations including opening/closing.
• Execute brand standards and policies consistently.
• Monitor food quality, service speed, and guest satisfaction.
• Maintain cleanliness, sanitation, and safety.
• Ensure health regulation compliance.
• Recruit, hire, train, and develop staff.
• Plan schedules and manage labor costs.
• Coach and evaluate employees; provide feedback.
• Analyze sales and drive revenue growth.
• Control waste and manage costs.
• Deliver exceptional guest service and resolve issues.
• Complete reports and payroll tasks.
• Coordinate equipment maintenance and repairs.
• Adhere to employment laws and company policies.

Job description

Dunkin' in Tyler, TX is seeking a General Manager to oversee daily restaurant operations, ensure outstanding guest service, and drive profitability. You will lead and develop the team, enforce brand standards, manage inventory and costs, and uphold safety and sanitation protocols.

Join a fast-paced environment with opportunities for career advancement, bonus potential, and comprehensive training. This role emphasizes leadership, customer focus, and operational excellence in a high-volume Dunkin'