Restaurant General Manager — Guest Experience Leader

Lime Fresh Mexican Grill; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Job summary

Lime Fresh Mexican Grill is seeking an experienced Restaurant General Manager to oversee all operations, deliver exceptional guest services, and lead a team. The GM will recruit, train, schedule staff, manage food quality, develop menus and marketing strategies, and drive efficiency while ensuring guest satisfaction.

The ideal candidate has 5+ years in GM or hospitality management, strong leadership, financial acumen, and excellent communication. Willingness to travel up to 4 weeks for training.

Qualifications

• Ideally, 5+ years of experience as a Restaurant General Manager or similar role.
• Ideally, 5+ years of experience customer service management.
• Extensive food and wine knowledge.
• Computer literacy.
• Familiarity with restaurant management software.
• Experience in event planning.
• Strong leadership, motivational and people skills.
• Good financial management skills.
• Critical thinker and problem-solving skills.
• Team player.
• Good time-management skills.
• Great interpersonal and communication skills.
• Culinary school diploma or BS degree in Business Administration.
• May be required to travel for up to 4 weeks for training

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services.
• Ensuring guest satisfaction.
• Plan new and update existing menus.
• Plan and develop the overall restaurant marketing strategy.
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints.
• Organize and supervise shifts.
• Manage and lead staff.
• Develop hourly and salary staff.
• Hire new employees.
• Terminate employees when necessary.
• Training and evaluate staff performance.
• Manage food cost, forecast requirements, and maintain inventory.
• Manage restaurant supplies including smallwares.
• Control costs and minimize waste.
• Create and nurture a positive working environment.
• Implement innovative strategies to improve productivity, sales, and food quality.

Skills

Leadership

Customer service management

Communication skills

Team player

Time management

Problem solving

Computer literacy

Restaurant management software

Event planning

Financial management

Education

Culinary school diploma or BS degree in Business Administration

Tools

Restaurant management software

Job description

Lime Fresh Mexican Grill is seeking an experienced Restaurant General Manager to oversee all operations, deliver exceptional guest services, and lead a team. The GM will recruit, train, schedule staff, manage food quality, develop menus and marketing strategies, and drive efficiency while ensuring guest satisfaction.

The ideal candidate has 5+ years in GM or hospitality management, strong leadership, financial acumen, and excellent communication. Willingness to travel up to 4 weeks for training.