Restaurant General Manager: Guest Experience Leader

Shrimp-Shack-Seafood-Kitchen; Bridgewater (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Shrimp Shack Seafood Kitchen is seeking an experienced restaurant leader to oversee front-of-house operations, training and guest service quality. You will manage staffing, schedule labor and ensure standards for food quality and sanitation.

Ideal candidate has 3+ years in management, strong cash handling skills and the stamina to work demanding hours in a fast casual setting. This on-site role offers growth within a dynamic seafood concept.

Qualifications

• Must be 21+ years old.
• Able to communicate in the restaurant's trading area language.
• At least three years front-of-house or assistant management experience.
• Strong math skills and cash handling ability.
• Able to stand for long periods and lift up to 50 pounds.
• Willing to work 55–65 hours per week.

Responsibilities

• Understand policies, procedures, standards and training programs.
• Provide friendly, responsive service to guests at all times.
• Ensure food and products meet recipes and standards.
• Achieve sales, service, quality, cleanliness objectives through staff development.
• Control cash and receipts per restaurant policies and procedures.
• Assist with employment decisions consistent with GM guidelines.
• Fill in where needed to ensure guest service standards and efficient operations.
• Develop staff in managerial and professional areas.
• Prepare required paperwork in an organized manner.
• Ensure equipment is kept clean and in good condition.

Skills

Leadership

Customer service

Communication

Cash handling

Team training

Tools

POS system

Cash register

Job description

Shrimp Shack Seafood Kitchen is seeking an experienced restaurant leader to oversee front-of-house operations, training and guest service quality. You will manage staffing, schedule labor and ensure standards for food quality and sanitation.

Ideal candidate has 3+ years in management, strong cash handling skills and the stamina to work demanding hours in a fast casual setting. This on-site role offers growth within a dynamic seafood concept.