Restaurant General Manager — Guest Experience Leader

Wingmen V Llc; Bloomington (IL); On-site; USD 62,000 - 90,000; Full time

Job summary

Buffalo Wild Wings is seeking a Restaurant General Manager to lead the Bloomington location, directing operations, staff development, and guest service. You will focus on store performance, training, and adherence to brand standards to deliver a high-quality guest experience.

The role requires strong leadership, strategic scheduling, and a focus on profitability while maintaining exceptional hospitality. This is a full-time, on-site position at our Bloomington restaurant.

Qualifications

• Must have strong organizational skills and professional written and verbal communication abilities.
• Ability to perform basic mathematical computations and manage multiple priorities.

Responsibilities

• Create and implement staffing plans to build sales and ensure proper coverage.
• Prepare manager schedules to ensure adequate business coverage.
• Oversee HR functions and ensure compliance with laws and policies.
• Provide performance feedback and conduct reviews for managers and staff.
• Maintain turnover and retention targets and foster a positive work environment.
• Ensure guest-focused service and adherence to training standards and safety programs.
• Drive profitability through cost controls and effective labor management.

Skills

Organizational skills

Communication skills

Math skills

Prioritization

Education

High school diploma or equivalent

Job description

Buffalo Wild Wings is seeking a Restaurant General Manager to lead the Bloomington location, directing operations, staff development, and guest service. You will focus on store performance, training, and adherence to brand standards to deliver a high-quality guest experience.

The role requires strong leadership, strategic scheduling, and a focus on profitability while maintaining exceptional hospitality. This is a full-time, on-site position at our Bloomington restaurant.