Restaurant General Manager - Guest Experience & Growth

Socket.dev; El Paso (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Chili's in El Paso, TX is seeking an energetic Restaurant Manager who can lead the Management team, schedule and set expectations, coach staff, and oversee daily operations to deliver a standout Guest experience.

You will plan budgets, control costs, uphold food safety, and drive engagement with guests and the local community, while modeling Chili's culture of accountability and teamwork.

Qualifications

• Experience leading a management team in a fast-paced restaurant.
• Ability to coach and evaluate performance of staff.
• Strong communication and guest-service focus.

Responsibilities

• Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations.
• Manage performance of the Management team, including performance evaluations, coaching and accountability.
• Plan and implement weekly, monthly and yearly financial budgets.
• Oversee all operations to ensure a great Guest experience.
• Role model and hold Team Members accountable to operational and quality standards.
• Foster open communication between Team Members and Management team.
• Influence Team Member behaviors by championing change and restaurant initiatives.
• Drive business results by utilizing Chili's systems to effectively control costs.
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks.
• Hire, train, retain, and develop Team Members to take on larger roles.
• Drive Guest engagement within the four walls of the restaurant while developing relationships within the community.
• Understand and practice safe food handling procedures.
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Skills

Team leadership

Multitasking

Communication

Coaching

Job description

Chili's in El Paso, TX is seeking an energetic Restaurant Manager who can lead the Management team, schedule and set expectations, coach staff, and oversee daily operations to deliver a standout Guest experience.

You will plan budgets, control costs, uphold food safety, and drive engagement with guests and the local community, while modeling Chili's culture of accountability and teamwork.