Guest Experience Leader, Fast-Paced Restaurant

Socket.dev; Cromwell (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

Chili's is seeking a Manager in a hospitality-driven role where we prioritize delivering memorable Guest experiences and mentoring Team Members. You will lead a high-energy shift, uphold quality standards, and drive results while embracing Chili's culture.

The position requires accountability, teamwork, and the ability to train and retain staff for advancement. As a Manager, you will ensure safe food handling, manage costs with Chili's systems, and foster community connections.

Qualifications

• Dependable team player.
• Prefers to work in a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience
• Role model and hold Team Members accountable to operational and quality standards
• Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
• Foster open communication between Team Members and Management
• Influence Team Member behaviors by championing change and restaurant initiatives
• Lead with heart and mind
• Drive business results by utilizing Chili's systems to effectively control costs
• Follow operational systems, such as our Manager Timeline and performing quality Line Checks
• Hire, train, retain, and develop Team Members to take on larger rolesDrive Guest engagement within the four walls of the restaurant while developing relationships within the community
• Understand and practice safe food handling procedures
• Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Skills

Team keyboard

Multitasking

Fast-paced

Job description

Chili's is seeking a Manager in a hospitality-driven role where we prioritize delivering memorable Guest experiences and mentoring Team Members. You will lead a high-energy shift, uphold quality standards, and drive results while embracing Chili's culture.

The position requires accountability, teamwork, and the ability to train and retain staff for advancement. As a Manager, you will ensure safe food handling, manage costs with Chili's systems, and foster community connections.