Restaurant General Manager - Growth, Ops & Guest Experience

BFS Foods; Terra Alta (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods is seeking a Restaurant Manager for the Dairy Queen location in Terra Alta, WV. You will oversee daily operations, financial performance, inventory, and staff to deliver a high-quality guest experience.

Responsibilities include training teams, scheduling, and implementing local marketing initiatives while maintaining safety, quality, and sanitation standards. ServSafe certification and 1–3 years of management in quick service are preferred.

Qualifications

• Customer-focused leadership required for high-volume setting.
• Proven track record in coaching and developing staff.
• Experience managing P&L, inventory, and labor in quick service.
• ServSafe-certified or equivalent food-safety knowledge.
• Strong communication and problem-solving abilities.

Responsibilities

• Oversee restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing.
• Manage restaurant profit & loss, analyze COGS and labor, adjust staffing, and ensure cash controls.
• Develop and implement local/store marketing promotions and activities.
• Lead and train management and crew, schedule effectively, and monitor performance.
• Ensure food safety, sanitation, and safety procedures are consistently followed.
• Handle customer concerns to resolve issues and maintain FAN experience.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Set clear goals

Technical

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Tools

Point of Sale systems

Job description

BFS Foods is seeking a Restaurant Manager for the Dairy Queen location in Terra Alta, WV. You will oversee daily operations, financial performance, inventory, and staff to deliver a high-quality guest experience.

Responsibilities include training teams, scheduling, and implementing local marketing initiatives while maintaining safety, quality, and sanitation standards. ServSafe certification and 1–3 years of management in quick service are preferred.