Restaurant General Manager: Growth & Guest Experience

Baskin-Robbins; Monroe (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Growth Opportunities

Flexible hours

Medical/Dental/Vision Insurance

Job summary

Dunkin' Donuts franchise location in Monroe, GA is seeking a capable supervisor to recruit, hire, onboard and develop staff while ensuring guest-first service standards. You will oversee staffing, safety, and brand consistency across shifts, and drive promotional initiatives and sales growth.

The ideal candidate has restaurant or supervisory experience, basic computer skills, and a High School diploma or equivalent.

Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Basic computer skills
• At least 18 years of age (where applicable)
• Basic writing skills
• High School diploma, or equivalent
• Math and financial management

Responsibilities

• Assist to recruit, hire, onboard and develop employees
• Communicate job expectations to employees
• Hold team members accountable for their behavior and performance, addressing concerns promptly
• Support the development of team members
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards, recipes and systems are executed
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Drive sales goals and track results
• Guest Focus
• Passion for Results
• Problem Solving and Decision Making
• Interpersonal Relationships and Influence
• Building Effective Teams
• Conflict Management
• Developing Direct Reports and Others
• Business and Financial Acumen

Skills

Fluent in English

Restaurant supervision

Basic computer skills

High School diploma

Math and financial management

At least 18 years of age

Basic writing skills

Education

High School diploma, or equivalent

Job description

Dunkin' Donuts franchise location in Monroe, GA is seeking a capable supervisor to recruit, hire, onboard and develop staff while ensuring guest-first service standards. You will oversee staffing, safety, and brand consistency across shifts, and drive promotional initiatives and sales growth.

The ideal candidate has restaurant or supervisory experience, basic computer skills, and a High School diploma or equivalent.