Restaurant General Manager - Coinjock Marina Rest

ACME Marinas; Coinjock (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

ACME Marinas is seeking a Restaurant General Manager to oversee daily restaurant operations in Coinjock, NC, and to ensure a positive guest experience. You will hire and train staff, greet guests, address concerns, manage bar inventory, and create work schedules for restaurant staff, while upholding company policies.

Responsibilities include supervising shifts, controlling costs, coordinating with the chef, ensuring health and safety standards, and contributing to budgeting and inventory

Qualifications

• High school diploma or equivalent.
• Bachelor's degree in Business Administration; hospitality management or culinary schooling is a plus.
• Proven work experience as Restaurant Manager or similar role; F&B knowledge.

Responsibilities

• Oversee daily restaurant operations and guest experience.
• Hire, train and supervise staff; manage scheduling and training.
• Coordinate with chef to manage inventory and food purchasing.
• Ensure compliance with health, safety, and sanitation standards.
• Control costs, monitor budgets, and contribute to annual budgeting.

Skills

Supervisory skills

Leadership

Customer service

Organizational skills

Attention to detail

English proficiency

Education

High school diploma or equivalent

Bachelor's degree in Business Administration

Hospitality management

Tools

Toast

Job description

Job Summary

The Restaurant General Manager is responsible for overseeing the daily operations of a restaurant and ensuring a positive guest experience. Their duties include hiring and training restaurant staff following company policies, greeting guests, addressing concerns or solving problems with guests, managing the bar/liquor inventory, and creating work schedules for restaurant staff.

Essential Functions/Responsibilities

• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Coordinates with chef to manage inventory and purchase food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Controlling operational costs and identifying ways to cut waste
• Contribute to annual budget creation with accountability to actual performance against budget
• Maintains sales records and tracks cash receipts.
• Ensure compliance with safety, regulatory and sanitation policies
• Performs other duties as assigned or required.

Required Education and Experience

• High school diploma or equivalent required.
• Bachelors degree in Business Administration; hospitality management or culinary schooling is a plus
• Strong supervisory and leadership skills.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Experience with food and beverage (F&B) knowledge
• Familiarity with restaurant management software - Toast experience preferred
• Strong leadership, motivational and people skills
• Acute financial management skills
• Proficient with Microsoft Office Suite or related software.
• Credentials in health and safety training

Required Knowledge, Skills and Abilities

• Ability to exercise good judgment in evaluation situations and making decisions.
• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Enjoys working with the public to provide exceptional customer service
• Adaptable to working in a fast-paced environment
• Must have command of the English language

Physical Demands

Physical abilities required for job.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Able to stand for extended periods of time (90 percent of shift).
• Ability to bend, stoop, lift, rotate, reach
• Ability to lift 50 pounds
• Frequent walking, reaching, bending, turning, and stooping
• Normal vision and hearing ranges required.
• Work tasks will be performed in a kitchen/restaurant environment