Restaurant General Manager

INA Solution; Washington (District of Columbia); On-site; USD 90,000 - 160,000; Full time

Job summary

INA Solution is seeking a General Manager to oversee all operations of an upscale dining venue in the Washington, DC area. You will lead frontline service, partner with the Executive Chef, and ensure cohesive dining room and kitchen execution.

The role requires 3+ years of GM experience in a $6M+ restaurant, strong operational judgment, and a passion for hospitality, guest loyalty, and team development. Health and safety standards are a priority.

Qualifications

• 3+ years of GM experience in upscale or fine dining with $6M+ revenue.
• Strong operational judgment and decision-making skills.
• Excellent communication and relationship-building across all levels.
• Hospitality-driven, energetic and detail-oriented.

Responsibilities

• Direct overall restaurant operations with a focus on hospitality excellence.
• Develop and mentor front-of-house leadership and service team.
• Partner with Executive Chef to align dining room and kitchen operations.
• Oversee scheduling strategy and payroll controls to meet budgets.
• Maintain health, safety, and sanitation standards per regulations.
• Address guest concerns to strengthen loyalty.
• Review business indicators to drive operational improvements.
• Cultivate a team-oriented culture reflecting the concept.

Skills

Operational leadership

Guest experience focus

Team mentoring

Budgeting & payroll

Performance metrics

Communication skills

Job description

The General Manager is responsible for overseeing all operations of the restaurant. Primary duties and responsibilities include:

• Direct overall restaurant operations with an unwavering commitment to hospitality excellence and memorable guest experiences
• Develop and mentor the front-of-house leadership and service team to consistently deliver polished, high-level service
• Partner closely with the Executive Chef and kitchen leadership to ensure smooth, cohesive execution between dining room and culinary teams
• Oversee workforce planning, scheduling strategy, and payroll controls to align with revenue goals and labor budgets
• Maintain strict adherence to all health, safety, and sanitation standards in accordance with local and state regulations
• Address guest concerns thoughtfully and proactively, turning feedback into opportunities to strengthen loyalty
• Review and interpret key business indicators, including revenue trends, labor ratios, and guest satisfaction metrics, to drive operational improvements
• Cultivate an engaging, team-oriented culture that reflects the values and identity of the concept

BACKGROUND PROFILE:

• 3+ years of experience as a General Manager with an $6M+ upscale or fine dining restaurant
• Demonstrated ability to lead with strong operational judgment and decision-making skills
• Exceptional communication and relationship-building abilities across all levels of the organization
• Genuine enthusiasm for hospitality, paired with high energy and strong attention to detail
• Adaptable and resourceful, with the ability to quickly absorb new information and thrive in a dynamic environment
• Resilient and solutions-oriented, comfortable navigating change and approaching challenges with curiosity and professionalism