JOB SUMMARY
The General Manager is responsible for running a profitable restaurant and ensuring the restaurant meets quality of service and customer satisfaction. The incumbent will be responsible for creating a positive work environment and dining experience for our guests. This person will be expected to coach, mentor, and care for your people.
RESPONSIBILITIES
- Meet or exceed budgets while focusing on cost of goods sold and EBITDA.
- Manage all daily paperwork at the unit level including sales reports, red book information, shift inventories, and all other necessary paperwork to ensure the profitability of the unit.
- Maintain the highest standards of cleanliness and sanitation in your unit at all times.
- Complete monthly inspection of the unit using the Unit Inspection form in the red book.
- Order all food and supplies needed to operate the unit daily.
- Hire and discipline staff members.
- Select and develop a staff member to assume all your duties when you are out of the unit.
- Hold monthly meetings with all employees to discuss relevant information to assist in the running of the unit.
- Establish a visible presence in the community by visiting businesses, churches, civic organizations, etc., to drive business and increase sales.
- Enforce all brand standards, company policies, and procedures.
- Ensure all new hire paperwork, timesheets, payroll data, disciplinary actions, and personal data sheets are completed correctly and timely.
- Train all staff levels in proper operations of POS systems, back-of-house functions, and front-of-house operations.
- Notify the District Manager or Vice President of Operations of any hurdles to your success.
QUALIFICATIONS
- High School Diploma or GED completion.
- Effective communication skills with all hourly associates.
- Ability to cover all shifts during normal unit operations.
- Previous restaurant experience required.
- Current ServSafe Certification.
OUR VALUES
- Commitment to Excellence
- Work Hard
- Teamwork
- Make a Difference
- Have Fun