Restaurant General Manager

The Post Oak; Portland (OR); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Extensive training program

Career development opportunities

Employee dining discounts

Health benefit plans

Dental, vision, life, disability, FSA,

401(k)

Paid time off

Monthly discretionary bonus potential

Job summary

Jake’s Grill in Portland seeks a General Manager to oversee all restaurant operations, financial performance and guest satisfaction at the Sentinel Hotel location. You will drive results, lead a high-performance team, and uphold brand standards to deliver an exceptional dining experience.

Responsibilities include cost control, scheduling, staff development, guest recovery, and maintaining image and service levels in a busy, upscale environment.

Qualifications

• 3+ years General Manager experience in upscale/fine dining
• Experience in regional or multi-unit management preferred
• Knowledge of FOH/BOH operations, inventory, food safety, service techniques, and guest interaction
• Understanding of cost and labor systems driving profitability
• Strong communication and leadership with computer and math skills
• Stable, progressive work history and strong work ethic

Responsibilities

• Adhere to brand standards and service levels to increase sales and control costs
• Complete financial and payroll administrative duties on time and in accordance with policies
• Maintain professional restaurant image, cleanliness, uniforms, and appearance standards
• Ensure positive guest service and address complaints to win return visits
• Manage shifts, scheduling, and daily operations with high-quality food and service
• Provide direction and feedback to employees and conduct performance reviews

Skills

Restaurant management

Team leadership

Budgeting

Guest service

Operations

Communication

Job description

Overview

Jake’s Grill is a Portland dining institution where timeless steakhouse elegance meets vibrant city energy. Nestled inside the historic Sentinel Hotel, it delights guests with expertly prepared steaks, fresh Northwest seafood, craft cocktails, and a warm, bustling atmosphere that has made it a favorite gathering spot for locals and visitors alike since 1994.

As a General Manager you will oversee all aspects of restaurant operations, including financial performance, team leadership, guest satisfaction, and brand standards. You will be responsible for driving results, fostering a high-performance culture, and ensuring an exceptional dining experience.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications

• At least 3 years General Manager experience in an upscale / fine dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

EOE

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Pay Range

USD $95,000.00 - USD $110,000.00 /Yr.