Restaurant General Manager

Dunkin Donuts; Portage (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the food and beverage services sector is seeking a Restaurant General Manager in Portage, WI. This role requires strong leadership to ensure exceptional guest experiences and operational excellence. Responsibilities include overseeing restaurant operations, managing team performance, and ensuring compliance with brand standards. Ideal candidates will possess motivational leadership abilities and a guest-focused approach.

Qualifications

• Ability to train and develop a team.
• Fluent in spoken and written English.
• Strong analytical skills and business acumen.

Responsibilities

• Oversee daily operations, including cash management and inventory control.
• Recruit, hire, train, and supervise all restaurant team members.
• Ensure compliance with health, safety, and sanitation regulations.

Skills

Team-oriented

Problem-solving

Time management

Motivational leadership

Education

Previous leadership experience in retail, restaurant, or hospitality

Job description

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JOB REQUIREMENTS: The Restaurant Manager provides strong, positive

leadership to ensure exceptional guest experience, operational

excellence, and profitable top-line sales. They oversee all aspects of

the restaurant\'s operations in alignment with Dunkin\' standards,

franchisee policies, and applicable laws. Key Responsibilities: Perform

all duties of Restaurant Team Members Recruit, hire, train, and

supervise all restaurant team members, including Shift Leaders, Bakers,

and support staff Foster a positive work environment by promoting

teamwork, providing coaching, and resolving conflicts Implement and

oversee training programs to enhance team performance Lead by example,

demonstrating professionalism, a strong work ethic, and adherence to

company values Oversee daily operations, including opening/closing, cash

management, inventory control, and adherence to brand standards Ensure

compliance with health, safety, and sanitation regulations Build and

maintain a guest-focused culture, reviewing feedback and implementing

action plans for improvement Develop strategies to improve efficiency,

reduce waste, and enhance productivity Deliver outstanding customer

service and address guest concerns effectively Manage food and labor

costs, inventory levels, and waste to maximize profitability Engage with

the local community and explore partnership opportunities Stay informed

on industry trends, competitor activities, and customer preferences to

identify business opportunities Communicate priorities, goals, and

performance results to the team Oversee new product rollouts, marketing

initiatives, and in-store promotions Manage vendor orders to ensure

sufficient stock of all products Conduct self-assessments and implement

corrective action plans for food safety and brand compliance Ensure the

restaurant meets budget expectations set by the franchisee Key Skills &

Traits Team-oriented in a fast-paced environment Punctual, honest, and

positive attitude Possesses an inspiring and motivating personality

Exercises good time-management and problem-solving Willingness to learn

and adapt to change Ability to train and develop a team Guest-focused

with strong time management and problem-solving skills Motivational

leadership abilities Physical Requirements: Standing for extended

periods Repetitive movements such as bending, stooping, and reaching

Lifting objects, ice, products, and boxes up to 20lbs Wearing a headset

Working in a compact space \*\*\*\*\* OTHER EXPERIENCE AND

QUALIFICATIONS: Basic computer skills Fluent in spoken and written

English Previous leadership experience in retail, restaurant, or

hospitality Strong analytical skills and business acumen Works well with

others in a fun, fast-paced team environment Prompt and professional

Ability to train and develop a team \*\*\*\*\* APPLICATION INSTRUCTIONS:

Apply Online: www.teamtmart.com/careers

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Food and Beverage Services

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