Restaurant General Manager

Workstream; Old Tappan (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Never Work Nights Again

Paid Time Off

Free and Discounted Meals

Family Meal Discounts

Comprehensive Management Training

Job summary

Turning Point, a daytime-only restaurant concept in New Jersey, seeks a General Manager to oversee daily operations, coach a team, and deliver outstanding guest experiences. You will lead staffing, training, and financial performance with guidance from a District Manager.

The role emphasizes a positive culture, development opportunities, and a work-life balanced schedule, with a commitment to exceptional service and operational excellence.

Qualifications

• Prior restaurant management experience preferred.
• Ability to lead, coach, and mentor a team.
• Experience and desire to develop team members.
• Strong partnership and collaboration skills.
• Professional verbal and written communication skills.
• Positive, enthusiastic, and encouraging leadership attitude.
• Commitment to personal and professional growth.

Responsibilities

• Leadership & Team Development: hire, coach, and develop a strong team; maintain Turning Point family culture.
• Guest Experience: deliver exceptional hospitality and guest service; ensure food quality and atmosphere.
• Operations Management: manage daytime shift; oversee staffing, inventory, and scheduling.
• Financial Performance: monitor sales, costs, and profitability; participate in compensation programs.

Skills

Leadership

Team development

Guest service

Problem solving

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Never Work Nights Again!

Are you a passionate leader looking for a rewarding restaurant management career with an exceptional work-life balance? Join Turning Point, an award-winning DAYTIME ONLY restaurant concept where you'll be home for dinner every night.

With restaurant hours between7:30 AM and 3:00 PM, our managers enjoy a schedule that allows them to excel professionally while maintaining a fulfilling personal life.

For over 28 years, Turning Point has built a reputation for outstanding hospitality, exceptional food, and a people-first culture. With locations throughout New Jersey, Pennsylvania, Delaware, Florida, and Virginia, we continue to grow through both corporate-owned and franchised restaurants.

Why Turning Point?

Work-Life Balance

• Daytime-only operation
• Never work nights
• No close/open management shifts
• Single-shift operation
• Home in time for dinner every day
• Opportunity for occasional weekends off through approved shift swaps when staffing permits

Growth & Opportunity

• 28 years of proven success
• Expanding throughout multiple states
• Career advancement opportunities
• Relocation opportunities within our operating markets
• Comprehensive management training and development program

Appreciation & Culture

At Turning Point, our culture is everything. As a Turning Point Manager, your role is the most impactful to our team members and guests. It is imperative that our culture is established, maintained, and shines through every day.

We believe in:

• Employee appreciation
• Exceptional guest service
• Outstanding food quality
• Superior ambiance and atmosphere
• Team development
• Most importantly FUN!

Position Overview

As a General Manager, you will oversee the daily and weekly operations of your restaurant with the support and guidance of your District Manager. You will be responsible for planning, organizing, training, coaching, and leading your team to achieve operational and financial goals.

Success in this role is measured by sales performance, cost controls, team member retention, and operational excellence—but most importantly, by guest satisfaction and creating memorable experiences.

Manager Responsibilities

Responsibilities include, but are not limited to:

Leadership & Team Development

• Consistently seek out and hire "eggceptional" candidates who possess hospitality and a desire to care for others.
• Maintain and strengthen our Turning Point Family Culture (TP Fam!).
• Build, coach, and develop a strong team of enthusiastic and engaged team members.
• Ensure equity, inclusion, and equality for all.
• Create a fun, positive, and rewarding work environment.
• Present and develop growth opportunities for team members.
• Lead by example and inspire excellence every day.
• Support professional development through coaching and Developmental Action Plans.

Guest Experience

• Provide an exceptional Turning Point experience from start to finish.
• Deliver outstanding hospitality and guest service.
• Ensure the highest standards of food quality, cleanliness, and atmosphere.
• Resolve guest concerns professionally and effectively.
• Build a culture focused on guest satisfaction.

Operations Management

• Manage one daytime operational shift.
• Work alongside Front-of-House and Back-of-House teams.
• Conduct inventory management and period inventories.
• Oversee staffing, scheduling, and restaurant performance.
• Utilize technology and reporting tools to improve efficiency.
• Ensure compliance with company standards and procedures.
• Identify challenges and implement effective solutions.

Financial Performance

• Monitor sales, labor, food costs, and overall profitability.
• Maintain accountability for restaurant performance metrics.
• Participate in performance-based compensation programs.
• Operate with full transparency regarding restaurant financial performance.

Qualifications

• Prior restaurant management experience preferred, but not required.
• Ability to lead, coach, and mentor a team.
• Experience and desire to develop team members.
• Strong partnership and collaboration skills.
• Ability to identify problems and implement effective solutions.
• Professional verbal and written communication skills.
• Positive, enthusiastic, and encouraging leadership attitude.
• Commitment to personal and professional growth.

Schedule

• Full-Time
• Day Shifts Only
• Weekend Availability Required
• Holiday Availability Required

Benefits

• Never Work Nights Again
• Paid Time Off
• Free and Discounted Meals
• Family Meal Discounts
• Comprehensive Management Training Program
• Career Growth Opportunities

Join the Turning Point Family

Turning Point provides a supportive environment that promotes teamwork, growth, respect, and collaboration. After 28 years in business, we understand that success starts with treating people the right way.

If you're ready to lead a great team, create exceptional guest experiences, and enjoy a schedule that lets you have a life outside of work.

**Note: The Turning Point location that you are applying to is an independently owned and operated franchise location. This location is NOT managed or operated by the franchisor, Turning Point Franchisee System, LLC or Turning Point Holding Company, LLC or an affiliate.

Franchisees are independent business owners who set their own compensation, wage and benefit programs, and are obligated to follow all local, state, and federal laws.

All hiring and termination decisions will be made by the franchisee.

The first Turning Point restaurant opened its doors in 1998 in Little Silver, New Jersey. Since the very beginning, we have prided ourselves on offering the highest quality and freshest daytime meals to our highly valued guests. Our friendly staff focuses on our “fresh is always best” philosophy and starts each and every day crafting creative, award-winning, breakfast, brunch, and lunch items.
We like to say that Turning Point is “where friends and family gather”. We believe our restaurant is most attractive to those who are looking for an elevated breakfast, brunch, and lunch experience. We can’t wait to share our warm atmosphere, friendly service, and uniquely inspired menu with our guests.
Customers often ask us why we are not open in the evening. Our answer is always the same; we serve the best breakfast, brunch, and lunch meals we know how from 7:30 a.m. to 3:00 p.m. then we go home to our families. “Work to live, don’t live to work”. Our staff is committed to providing 100% customer satisfaction and we work hard to find the most friendly and motivated people that are enthusiastic about taking care of our valued guests.
If you are looking for a unique breakfast, brunch or lunch restaurant come give Turning Point a try.
We know you’ll love it!