Restaurant General Manager

Chicken Salad Chick; Oklahoma City (OK); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the Quick Casual Restaurant segment is seeking a dynamic General Manager. This role offers a unique opportunity to lead a dedicated team while ensuring exceptional guest experiences. The company values work-life balance, closing on Sundays, and maintaining a positive work environment. You will be responsible for training staff, managing operations, and upholding brand standards. If you have a passion for the restaurant industry and a knack for leadership, this is your chance to join a rapidly growing chain and make a significant impact.

Benefits

Competitive Compensation

Comprehensive Benefits

Bonus Program

Qualifications

• Proven experience as a General Manager in the restaurant industry.
• Strong understanding of health and safety regulations.

Responsibilities

• Lead and develop a team to achieve sales and service goals.
• Ensure compliance with operating standards and training.

Skills

Team Leadership

Conflict Resolution

Interpersonal Skills

Organizational Skills

Time Management

Education

Food Manager’s Certification

High School Diploma

Job description

Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest, then you need to quickly act on this once in a lifetime opportunity to lead and develop a team for Chicken Salad Chick.

Summary of Position

Lead, coordinate, and implement the planning, organization, training, and leadership necessary to achieve goals in sales, cost control, employee hiring/training/retention, guest service/satisfaction, product quality, and cleanliness/sanitation. Ensure compliance with all operating standards for a CSC location.

Duties & Responsibilities

• Bring at least three years of proven restaurant General Manager experience to the table.
• Serve as a Brand Ambassador for Chicken Salad Chick.
• Embrace and comply with all policies, procedures, standards, specifications, guidelines, and training programs.
• Create a welcoming environment and deliver responsive, friendly, and courteous service to all guests.
• Ensure consistent preparation and service of products according to CSC standards.
• Achieve goals for sales, service, quality, facility appearance, and cleanliness through employee training and fostering a positive work environment.
• Maintain adherence to cash handling and reconciliation procedures.
• Make employment and termination decisions in line with company guidelines.
• Fill in operationally as needed to maintain guest service standards and efficient operations.
• Continuously develop staff in all areas of managerial and professional growth.
• Complete all required paperwork, forms, and reports in an organized and timely manner.
• Keep equipment clean and in excellent working condition through personal inspection and preventative maintenance programs.
• Ensure correct product count and condition upon delivery, following receiving policies and procedures.
• Oversee timely completion of employee performance appraisals.
• Optimize labor performance by scheduling based on business trends while delivering an exceptional experience to each guest.
• Administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
• Comply with all health, safety, and labor regulations at the federal, state, county, and municipal levels.
• Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in alignment with Brand Standards.
• Always maintain Brand Standards for uniform appearance and personal grooming.

If this opportunity aligns with your career aspirations, we offer competitive compensation based on experience, along with a comprehensive benefits and bonus program. Don't miss out on this limited-time opportunity! We eagerly await your application.

Qualifications:

• Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold, or other elements.
• Highly organized with strong attention to detail.
• Ability to manage multiple tasks simultaneously and meet deadlines.
• Ability to function independently and intuitively in a fast-paced environment.
• Ability to navigate challenging situations and provide appropriate guidance.
• Effective interpersonal, influencing, coaching, and conflict resolution skills.
• Ability to manage confidential information and maintain its integrity.

Requirements:

• Managers, if hired, will be required to partake in 2-week training in Atlanta, Georgia.
• Must have a valid Food Manager’s Certification and have knowledge of local health and safety standards.
• Must be able to pass a background screener based on the company’s matrix.
• Must complete all competencies at the Shift Leader and Team Member levels.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Strong understanding of administrative processes, including financial management.
• Must be at least 18 years of age.
• Must have reliable transportation.
• Previous experience in a leadership role in the restaurant industry.
• Ability to manage multiple tasks simultaneously.
• Ability to assess and provide input on team dynamics, conflict resolution, and employee relations.

Physical Requirements:

• Ability to stand for long periods of time.
• Frequent bending, kneeling, lifting (25-50 pounds).
• Ability to travel to other restaurants, area office, training center, etc., as needed.