General Manager | Apply by June 28, 2025

Famok; Oklahoma City (OK); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading company in Oklahoma is seeking a General Manager to oversee operations at 39 Restaurant and Café. This role requires strong leadership skills and a passion for exceptional guest experiences, focusing on driving sales growth and maintaining quality standards. The General Manager will ensure effective management of front and back-of-house operations, fostering a culture of integrity and innovation.

Benefits

Medical, Dental, Vision Insurance

401(k) Matching

Paid Vacation and Sick Leave

Qualifications

• Minimum 2-4 years of high-volume restaurant management experience.
• Proven track record of driving sales growth and achieving targets.
• Strong passion for delivering exceptional guest experience.

Responsibilities

• Oversee operations of 39 Restaurant and Café, ensuring high standards.
• Monitor restaurant finances, including sales and expenses.
• Staff and train employees to maintain service quality.

Skills

Communication

Leadership

Sales Growth

Customer Service

Inventory Management

Education

Bachelor's Degree in Hospitality Management or related field

Tools

POS systems

Inventory systems

Job description

General Manager | Apply by June 28, 2025

Work Location

Medical, Dental, Vision, Basic Life Insurance, Voluntary Life Insurance, FSA, Long-Term Disability, Short-Term Disability, 401(k) Matching, Holiday Pay, Sick Leave, and Vacation Pay.

Work Schedule

Various Shifts: Sunday – Saturday, 9:00AM – 5:00PM including evenings and holidays as needed. (40-50 hours per week)

Salary Range

Dependent on experience and education

Status

Full-time, Exempt

Reports To

The Culinary Curator & Thirty Nine Enterprises Director

POSITION SUMMARY

Thirty Nine Enterprises, LLC is a subsidiary of First Americans Museum with the goal of driving First American Museum’s mission within food and beverage services. The General Manager is responsible for playing a key role in delivering exceptional guest experiences and driving growth at 39 Restaurant and 39 Café. The General Manager will have strong leadership skills and be able to maintain high standards of quality and service by supervising and organizing management team leaders and both front and back of house employees of 39 Restaurant and Café; taking ownership of operations of 39 Restaurant and Café, driving sales and boosting revenue opportunity; engaging with guests to ensure satisfaction. The General Manager plays a vital role in fostering a culture of integrity, innovation, and exceptional service within 39 Restaurant and Café, for Thirty Nine Enterprises.

DUTIES AND RESPONSIBILITIES

• Attend regular meetings with the Culinary Curator, Thirty Nine Enterprises Director, and Executive Chef to determine needs.
• Work with Thirty Nine Enterprises Director and Executive Chef to establish and maintain standards of purchasing and receiving items.
• Work closely with the Culinary Curator, Thirty Nine Enterprises Director and Executive Chef to accomplish goals.
• Create weekly schedules for hourly employees to ensure proper coverage.
• Streamline front-of-the-house processes to improve the guest experience.
• Monitor restaurant finances, including sales and expenses.
• Conduct monthly inventory, weekly counts for liquor, beer, and wine. Still oversee food costs for all front of house items.
• Enforce front-of-the-house food handling regulations and other guidelines to increase guest safety.
• Maintain front-of-the-house equipment and work with Thirty Nine Enterprises Director to schedule maintenance when necessary
• Staff front-of-the-house appropriately and maintain budgeted labor costs
• Professionally handle customer complaints.
• Complete necessary data collection, such as sales reports and other reports available within “Toast”.
• Oversee all voids, discounts, and comps done in the restaurant.
• Assist with catering events, banquet setups, and other special events, as needed.
• Assist in setup and breakdown, and transportation of food & beverages, catering equipment and supplies for events.
• Co-manage with the Executive Chef to oversee 39 café operations.
• Other job duties as needed.

QUALIFICATIONS

• Minimum of 2-4 years of high-volume restaurant management experience
• 4-6 years of food and beverage/restaurant/events & catering experience
• Excellent communication skills both verbal and written
• Strong passion for delivering exceptional guest experience with a guest-centric mindset
• Proven track record of driving sales growth and achieving targets through strategic goal setting and local market expertise
• Demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
• Understanding of managing inventory, cost of goods and financial control
• Proficiency in POS systems, corporate software systems, inventory systems and reservation systems

SUPERVISION:
The General Manager reports to the Culinary Curator & Thirty Nine Enterprises Director.

GUIDELINES:
The General Manager is to adhere to the policies and ethics of Thirty Nine Enterprises, LLC at all times. Employee asks for assistance on any matters or answers to any questions not covered by this job description.

SERVICE:
The General Manager provides services to ensure the quality, efficiency, and order of 39 Restaurant, 39 Café, and Events & Catering operations while delivering superior customer service and driving financial growth.

QUALITY MANAGEMENT:
Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.

ETHICS:
Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically upholds organizational values.

JUDGEMENT:
Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in the decision-making process. Makes timely decisions.

PLANNING/ORGANIZING:

Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules 39 Restaurant, Café, Events & Catering, and their tasks. Develops realistic action plans.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check.

We Are Thirty Nine Enterprises, LLC
One Place, Many Nations
In one place, visitors experience the collective histories of 39 distinctive First American Nations in Oklahoma today. First Americans Museum shares the cultural diversity, history, and contributions of the First Americans.

Thirty Nine Enterprises Land and Peoples Acknowledgement
Thirty Nine Enterprises, LLC honors the ancestors who lived here before it was Oklahoma.

We honor the indigenous people who inhabited these lands before the United States was established. They include the Apache, Caddo, Tonkawa, and Wichita. We also honor those tribes who have a historical relationship to this region, including the Comanche, Kiowa, Osage and Quapaw. We acknowledge the Muscogee (Creek) and Seminole who were once assigned the land upon which FAM resides.

Today, 39 distinct tribal nations reside in Oklahoma. We are as diverse culturally and linguistically as the nations on the European continent.

We are not in Oklahoma by choice. Many of our peoples were forcibly removed and relocated from the far reaches of the contiguous United States. After nearly 200 years, our histories and cultural lifeways are now interwoven into this landscape.

The Choctaw people call this land Okla Homma. Okla Homma means “red people”, the place we now call home.

Our National Story
Only a few tribal Nations were indigenous to what is now the State of Oklahoma. All others were removed from homelands across the contiguous U.S. to Indian Territory. In 1907 Oklahoma became the 46 th state to enter the union. The state’s name comes from two Choctaw words “Okla” and “Homma” meaning Red People.

Our Mission
To serve as a dynamic center promoting awareness and educating the broader public about the unique cultures, diversity, history, contributions, and resilience of the First American Nations in Oklahoma today.

Our Core Values

RESPECT
Acknowledge and celebrate the worth of all peoples.

RECIPROCITY
Promotes the mutual exchange of knowledge, ideas, and perspectives.

RELATIONSHIPS
Strengthen connections with our local, regional, and global communities.

RESPONSIBILITY
Educate the broader public and foster truth-telling.

PHYSICAL REQUIREMENTS:
Dexterity enough to use a keyboard and telephone; occasional lifting, carrying, pushing, and pulling up to 50 pounds; may be subject to extended periods of walking, standing, sitting, reaching, balancing, bending, kneeling, handling, feeling, climbing, and twisting; and vision, speech, and hearing sufficient to perform the essential tasks. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have complete knowledge of P.O.S. and manual systems. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER:
Thirty Nine Enterprises, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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