Restaurant General Manager05/13/2025

Coury Hospitality; Oklahoma City (OK); On-site; USD 55,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Restaurant General Manager in Oklahoma City. The role involves overseeing restaurant operations, ensuring exceptional guest experiences, and managing staff development. Candidates should have strong leadership skills and a commitment to customer service. Experience in food and beverage management is preferred, along with budgeting and inventory skills. This full-time position offers a dynamic work environment focused on quality and efficiency.

Qualifications

• 4-7 years Food and Beverage management experience preferred.
• Budgeting experience required.

Responsibilities

• Maintains P&L authority over assigned location.
• Motivates and inspires the team to achieve their highest level.
• Ensures restaurant cleanliness and safety standards.

Skills

Leadership

Customer Service

Problem Solving

Communication

Education

ServSafe certification

Food and Beverage management experience

Job description

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Description

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Restaurant General Manager

Oklahoma City, OK

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Description

The Restaurant General Manager sets and achieves the highest standards in all areas of restaurant operations including the Team Member experience, Guest experience, and financial results. He/she oversees training and development of all restaurant Team Members and leads the way in providing exceptional food in a safe, clean, and inviting atmosphere.

Responsibilities

• Maintains P&L authority over assigned location.
• Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and attendance notices.
• Facilitates staff briefings prior to all shifts. Must be a subject matter expert on all menu items and general guest information.
• Identifies talent both internally and externally. Interviews, hires and on-boards new Associates, with the intention of finding future leaders.
• Monitors the work performance of staff and trains and develops Associates through one-on-one discussions, performance evaluations, and shoulder- to-shoulder education so they excel in their current role and are prepared for future career opportunities.
• Motivates, inspires, and constantly challenges the team to achieve at their highest level. Recognizes and rewards excellent performance. Quickly improves, or removes, low performers through coaching and documentation.
• Encourages staff to embrace the Mission and Values of the Company. Displays a passion for restaurant/hospitality, guest service and quality improvement. Upholds the attitude that we have never truly “arrived” because we are always striving to enhance the overall dining experience, quality, guest service, efficiency and revenue.
• Maintains current knowledge of Company and departmental policies and procedures and communicates expectations to staff.
• Promotes excellent guest service and handles guest concerns in a prompt and professional manner. Ensures Associates conduct themselves in a professional manner with the awareness that all actions and communications are within guest view.
• Maintains restaurant cleanliness in accordance with company standards. Assures sanitation standards are maintained in accordance with OSHA regulations and local health and safety codes. Participates in daily safety and cleanliness inspections. Assigns cleaning tasks to Associates during slow periods. Reports all maintenance requests in a timely manner.
• Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety and security standards are emphasized and adhered to, and that Associates are trained in appropriate responses to unsafe situations.
• Performs and understands managerial functions with the POS system. Ultimately responsible for all cash handling and accountability.
• Assists with marketing and promotional programs to build restaurant sales.
• Writes timely schedules that meet the financial needs of the business while ensuring an excellent guest experience.
• Approves payroll hours on a daily and weekly basis for all restaurant personnel.
• Performs duties of Host, Server and Server Assistance, Food Runner when needed.
• Communicates daily with President, General Manager of the hotel and the VP of Culinary Operations.
• Enforces adherence to all side work.
• Maintains a positive working relationship with Kitchen staff.
• Additional tasks and responsibilities may be assigned at the discretion of the President or Hotel General Manager.
  
  

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

• Reading, writing and oral proficiency in English language.
• Ability to supervise many employees in high volume environment.
• Ability to analyze and solve problems.
• Ability to adapt to change, new situations, changes in staffing and procedures.
• Ability to organize and prioritize under pressure in a fast-paced environment.
• Knowledgeable of basic sanitation.
• Knowledgeable of computer operations and ordering procedures.
• Outgoing, sociable, and well spoken.
• Ability to communicate effectively with guests, co-workers, and supervisors.
• Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.
• Dedication and commitment to excellent customer service
  
  

Experience

• ServSafe certified
• 4-7 years Food and Beverage management experience in a fine dining environment preferred.
• Budgeting experience required.
• Experience with inventories required.
  
  

Physical Demands

• Stands for long periods of time without sitting; walks fast paced during shifts; bends, reaches and stoops.
• Ability to lift, balance and carry large, oval Dining Room service trays.
• Lift / carry 10 lbs. or less constantly; Lift/carry 11-20 lbs. frequently; Lift/carry 21-50 lbs. occasionally; Lift/carry 51-100 lbs. rarely.
  
  

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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Oklahoma City, OK $55,000.00-$60,000.00 1 month ago

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