Restaurant General Manager

Jackie International; Mississippi; On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Restaurant General Manager to lead operations at their Mississippi location. This role involves overseeing all restaurant activities, ensuring exceptional food quality and service, and managing staff effectively. The ideal candidate will possess a strong background in food and beverage management, with a focus on operational efficiency and customer satisfaction. Join a family-owned company that values stability and excellence, and take your career to the next level in a dynamic and rewarding environment.

Qualifications

• Preferred tertiary qualification in hospitality or management.
• Previous experience in food and beverage management is essential.

Responsibilities

• Plan and direct all restaurant operations to ensure profitability.
• Manage staff performance and maintain high standards of service.

Skills

Food and Beverage Management

Staff Management

Customer Service

Financial Data Analysis

Problem Solving

Education

Tertiary Qualification

Tools

Relevant Computer Applications

Job description

Join to apply for the Restaurant General Manager role at Jackie International.

Jackie's International, Inc. is a Mississippi-based and family-owned hospitality company with corporate headquarters in Canton, MS. We are currently hiring for restaurant general managers and assistant managers with stable job history. General Managers should plan and direct all restaurant operations, maintain high standards of food, service, health and safety, ensure the efficient and profitable business performance of the restaurant, and the optimal utilization of staff and resources.

Main Job Tasks And Responsibilities

1. Set operating goals and objectives
2. Assess staffing requirements and recruit staff when needed
3. Train and coach staff
4. Prepare and implement standard operating procedures
5. Manage staff performance in accordance with established standards and procedures
6. Ensure staff know and adhere to established codes of practice
7. Organize and monitor staff schedules
8. Maintain employee records
9. Coordinate restaurant operations during each shift
10. Monitor adherence to health, safety and hygiene standards in kitchen and restaurant
11. Interact with customers and advise on food and beverage choices
12. Oversee food and beverage preparation, ensuring adherence to recipes and quality standards
13. Observe food portion sizes and preparation quantities to minimize waste
14. Handle customer inquiries and complaints promptly
15. Reconcile restaurant receipts with sales and ensure accurate cash management
16. Set and monitor budgets, implement cost-cutting measures, and oversee sales and revenue planning
17. Prepare and analyze management reports, identify operational improvements
18. Manage inventory, supply orders, and quality of deliveries
19. Arrange maintenance and repairs of equipment and services
20. Identify and evaluate competitors

Knowledge And Experience

• Preferred tertiary qualification
• Previous experience in food and beverage management
• Deep knowledge of food preparation and presentation
• Experience in staff management and development
• Understanding of basic accounting principles and financial data analysis
• Knowledge of planning, forecasting, and inventory control
• Proficiency in relevant computer applications

Key Competencies

• Decision-making and judgment
• Problem analysis and solving
• Planning, organizing, and resource management
• Effective communication and customer service
• Quality orientation and teamwork

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality