Restaurant General Manager

Firehouse Subs; Madisonville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the fast-casual dining sector is seeking a Store Manager for their Madisonville location. The successful candidate will oversee daily operations, ensuring compliance with safety regulations and fostering a positive work environment. This role offers opportunities for advancement and requires strong leadership skills and experience in restaurant management.

Benefits

Competitive health, dental, and vision benefits

Paid training

Opportunities for advancement

Qualifications

• Minimum of 3 years restaurant store management/general manager experience.
• Must hold and maintain a Manager Food Safety Certification within 8 weeks of hire.
• Availability to work 45-55 hours per week, including nights and weekends.

Responsibilities

• Manage day-to-day operations of the restaurant.
• Ensure compliance with health regulations and company policies.
• Provide leadership for superior guest service and staff training.

Skills

Leadership

Guest Service

Profitability Management

Compliance Knowledge

Technology Proficiency

Education

Associate's Degree in Business Management

Associate's Degree in Marketing

Associate's Degree in Hospitality

Job description

Are you looking for a challenging new opportunity? Are you great at working with guests? Do you have an enthusiastic, positive attitude? If so, then you may be just what we are looking for in our next Store Manager.

The successful candidate will manage the day-to-day operations of a local Firehouse Subs restaurant and will be held fully accountable for the store's profitability while adhering to all Food Safety guidelines as well as Franchise Operations guidelines.

We offer a clear path for advancement, competitive health, dental, vision, paid training, and opportunities to grow and develop your management skills.

Requirements:

• Minimum of 3 years restaurant store management/general manager experience.
• Preferably an associate's degree in business management, marketing, or hospitality.
• Must hold and maintain a Manager Food Safety Certification within 8 weeks of hire.
• Availability to work in-store 45-55 hours per week, including at least 2 nights and weekends, and all days the store is open.
• Proficiency with computers and technology.
• Ability to lift up to 50 lbs to chest height.

Responsibilities:

• Ensure compliance with all local, state, and federal regulations, including health regulations, wage and hour laws, age restrictions, fair employment practices, ADA, OSHA, and others.
• Enforce all Firehouse Subs policies and procedures.
• Provide leadership to ensure superior guest service, quality, and cleanliness, fostering a cheerful and fun work environment aligned with Firehouse Subs' culture and values.
• Maintain profitability by managing food costs, labor, utilities, and sales growth within established guidelines.
• Implement current operational plans and company initiatives profitably and timely.
• Ensure proper staffing with qualified and well-trained personnel.
• Provide ongoing training and development for staff.
• Participate actively in local restaurant marketing efforts.
• Promote Public Safety Foundation initiatives.
• Complete all required reports and legal documents accurately and on schedule.
• Engage in community affairs to enhance sales and public relations.
• Represent Firehouse Subs professionally at all times.
• Communicate issues impacting the business to the Operations/District Manager.
• Maintain restaurant equipment and report problems promptly.
• Work on your feet for up to 13 hours and lift up to 50 lbs.
• Perform other duties as assigned by management.

Additional Duties:

• Maintain up-to-date daily workflow.
• Verify cash funds daily and report discrepancies over $20.
• Schedule staff and handle hiring processes.
• Train new hires across all shifts.
• Conduct weekly and monthly inventory counts.
• Complete daily and weekly operational reports.
• Manage COVID-19 health checks and policies.
• Order all store products.