Restaurant General Manager

Tim Ho Wan Houston Katy; Katy (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Benefits

401(k) Match

Job growth opportunities

Paid Leaves

Paid Life Insurance

Employee Discounts

Meal Privileges

And other employee perks!

Job summary

Tim Ho Wan Houston Katy is seeking a Restaurant General Manager to lead daily operations in our Chinese casual dining concept. You will drive FSC compliance, VOC and sales targets, profitability, and people leadership to maintain high morale and service standards.

The role requires strong financial acumen, excellent communication, and flexibility to work varying shifts, including holidays, with MS Office proficiency and a focus on training and development.

Qualifications

• Completed at least High School education.
• 3+ years solid experience as Restaurant Manager in Chinese Casual Dining restaurants or equivalent.
• Knowledge of PNL/Store Financials and Quality Standards Implementation.
• High energy level; able to work varying schedules including holidays.

Responsibilities

• Drive FSC standards target achievement.
• Achieve VOC targets (Google rating / Qualtric).
• Meet and exceed sales targets.
• Achieve profit targets.
• Lead and manage the store team: learning, development, motivation, discipline and morale.
• Oversee store operations administration, financial analysis, and compliance with laws and organizational standards.

Skills

Communication

Interpersonal skills

Leadership

MS Office

Education

High School education

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Restaurant General Manager -- a full-time permanent position in our restaurant operations.

The successful candidate will be responsible for the development and achievement of the store business goals:

• Food, Service, Cleanliness (FSC) standards target achievement
• Customer voice (VOC) target achievement (Google rating / Qualtric)
• Sales target achievement
• Profit target achievement
• People leadership and management: learning and development, inspiring, motivating, disciplining and keeping the high morale and engagement of store team.
• Store Operations Administration: store’s adherence to the organization’s operating systems and standards and compliance to all government and legal (law) requirements; financial analysis (profit & loss statement analysis); business planning and management presentations and reports.

JOB REQUIREMENTS

• Completed at least High School education
• At least 3 years solid experience as Restaurant Manager in Chinese Casual Dining restaurants responsible of the (6) key result areas specified above or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.
• Full knowledge of PNL/Store Financials and Quality Standards Implementation
• High energy level; must be able to work in varying work schedules and workweek/days including holidays
• Excellent communication and interpersonal skills
• Results-oriented, self-driven, fast learner & adaptable
• Computer proficient in MS Office: Excel, Word, PowerPoint, Outlook

OUR OFFERS:

• Great work culture, a compelling mission- vision- values, and a work environment of family spirit & fun
• Excellent training & career advancement opportunities
• Continuous learning & development
• Strong family values & culture

Employee Benefits:

• Health Benefits
• 401 (k) Match
• Job growth opportunities
• Paid Leaves
• Paid Life Insurance
• Employee Discounts
• Meal Privileges
• And other employee perks!

We use eVerify to confirm U.S. Employment eligibility.