Restaurant General Manager

Tim Ho Wan East Village; New York (NY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Benefits

401(k) Match

Job growth opportunities

Paid Leaves

Paid Life Insurance

Employee Discounts

Meal Privileges

Other employee perks

Job summary

Tim Ho Wan East Village is seeking a Restaurant General Manager for a full-time permanent role. You will drive FSC, VOC, sales, and profit targets while leading a high-performing team and ensuring compliance with all operating standards and legal requirements.

The role requires strong communication, leadership, and financial analysis skills, with proficiency in MS Office and a flexible schedule including holidays.

Qualifications

• Completed at least High School education.
• At least 3 years solid experience as Restaurant Manager in Chinese Casual Dining restaurants or equivalent.
• Full knowledge of PNL/Store Financials and Quality Standards Implementation.
• High energy level; able to work varying schedules including holidays.
• Excellent communication and interpersonal skills.
• Results-oriented, self-driven, fast learner & adaptable.
• Computer proficient in MS Office: Excel, Word, PowerPoint, Outlook.

Responsibilities

• Develop and achieve the store business goals: FSC standards target achievement.
• Achieve Customer voice (VOC) targets (Google rating/Qualtrics).
• Hit sales targets and profit targets.
• Lead and develop store team; drive learning, motivation, and morale.
• Oversee store operations administration, compliance with laws, and financial reporting.

Skills

Restaurant management

Financial analysis

Leadership

Communication skills

MS Office

Availability holidays

Self-driven

Education

High School diploma

Tools

MS Office

Job description

Restaurant General Manager -- a full-time permanent position in our restaurant operations.

The successful candidate will be responsible for the development and achievement of the store business goals:

• Food, Service, Cleanliness (FSC) standards target achievement
• Customer voice (VOC) target achievement (Google rating / Qualtric)
• Sales target achievement
• Profit target achievement
• People leadership and management: learning and development, inspiring, motivating, disciplining and keeping the high morale and engagement of store team.
• Store Operations Administration: store’s adherence to the organization’s operating systems and standards and compliance to all government and legal (law) requirements; financial analysis (profit & loss statement analysis); business planning and management presentations and reports.

JOB REQUIREMENTS

• Completed at least High School education
• At least 3 years solid experience as Restaurant Manager in Chinese Casual Dining restaurants responsible of the (6) key result areas specified above or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.
• Full knowledge of PNL/Store Financials and Quality Standards Implementation
• High energy level; must be able to work in varying work schedules and workweek/days including holidays
• Excellent communication and interpersonal skills
• Results-oriented, self-driven, fast learner & adaptable
• Computer proficient in MS Office: Excel, Word, PowerPoint, Outlook

OUR OFFERS:

• Great work culture, a compelling mission- vision- values, and a work environment of family spirit & fun
• Excellent training & career advancement opportunities
• Continuous learning & development
• Strong family values & culture

Employee Benefits:

• Health Benefits
• 401 (k) Match
• Job growth opportunities
• Paid Leaves
• Paid Life Insurance
• Employee Discounts
• Meal Privileges
• And other employee perks!

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