Restaurant General Manager

Guthrie's Chicken; Greenville (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Landed in Greenville, SC is seeking a Restaurant Supervisor who will oversee daily operations and staff performance to deliver exceptional guest experiences. You will lead and mentor managers and front-line teams, ensure schedules meet guest demand, and uphold brand standards.

Responsibilities include interviewing, orienting, and training staff, promoting hospitality, and building strong relationships within the community. The role requires flexibility, nights, weekends, and holidays as needed.

Qualifications

• Leads and mentors restaurant staff and managers.
• Recruits, interviews, orients, and trains team members.
• Creates weekly schedules to meet labor goals and guest needs.
• Maintains a hospitality-focused culture and brand standards.
• Collaborates with community and brand to build reputation.

Responsibilities

• Exhibit pride and enforce quality in menu prep and service.
• Foster hospitality and attract/top talent.
• Build weekly schedules ensuring right staffing at peak times.
• Interview, orient, and train staff at all levels.
• Act as brand ambassador within the community.
• Mentor managers for future advancement.
• Review daily performance and coach the team.
• Lead with enthusiasm toward company objectives.

Skills

Staff management

Scheduling

Interviewing

Training

Leadership

Community relations

Flexibility

Job description

Supervision Received and Exercised

Reports directly to the District Manager.

Exercises direct supervision of 3+ managers and 15-50 employees.

Essential Job Functions

Essential duties may include, but are not limited to, the following:

• Exhibit, cultivate, and enforce a sense of pride and relentless commitment to each step of preparing Guthrie’s menu items for service.
• Foster a culture of hospitality and quality to attract and retain the best talent.
• Build an effective schedule each week to ensure the right people are in the right place at the right time to provide exemplary service to our guests while achieving store labor goals.
• Responsible for interviewing, orientating, and training staff at all levels within the restaurant.
• Be an ambassador for the brand, building strategic relationships within the community to build a conspicuous reputation of quality and hospitality throughout our communities.
• Continually develop and mentor managers in your charge to prepare them for future advancement.
• Review performance daily, taking time to calibrate each day and correspondingly coach and celebrate with your team.
• Provide leadership by generating excitement, enthusiasm, and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Compensation Classification

Exempt

Non-Essential Job Functions

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Walking, standing, or sitting for extended periods of time
• Lifting a minimum of 50 lbs. overhead

Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Communicating with others
• Reading and writing

Position Requirements

• Work a 48-55 hour week
• Subject to background check
• In-store training program completed
• Must maintain a flexible schedule to include nights, weekends, and holidays
• Must possess a state-issued driver’s license and maintain reliable means of transportation

Working Conditions

• Restaurant environment: Work with advanced kitchen and front-of-house operational equipment, including maintenance and operations of deep fryers.
• Office environment: Work with computers and office equipment.
• Essential job functions may require maintaining physical condition necessary for standing, walking, or sitting for prolonged periods of time.

These specifications are not intended to reflect all duties performed within the job. Additional responsibilities may be required by management based on evolving business needs.