Restaurant Shift Manager

Guthrie's Chicken; Greenville (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

Guthrie’s Chicken in Greenville, SC is seeking a Shift Manager to lead daily operations and uphold our hospitality standards. You will supervise 15-50 team members, ensure quality, and serve as an ambassador for the Guthrie’s brand in the local community.

You’ll support the General Manager with shift performance, labor deployment, and inventory management while coaching and celebrating success with your crew. A flexible schedule including nights and weekends is required.

Qualifications

• Leadership and team management experience for running shifts.
• Strong communication skills for staff and guests.
• Commitment to hospitality and brand standards.

Responsibilities

• Lead daily operations and oversee a team of 15–50 employees.
• Coach and recognize team performance; drive engagement and accountability.
• Support the General Manager with labor deployment and inventory management.
• Uphold Guthrie’s brand standards and community relations.
• Monitor performance and provide feedback to optimize shift outcomes.
• Foster a flexible, customer-focused service environment.

Skills

Leadership

Team management

Communication

Hospitality

Job description

GUTHRIE’S CHICKEN Job Description – Shift Manager

Supervision Received and Exercised

Reports directly to the General Manager. Exercises direct supervision of 15-50 employees.

Essential Job Functions

Essential duties may include, but are not limited to, the following:

• Exhibit, cultivate, and enforce a sense of pride and relentless commitment to each step of preparing Guthrie’s menu items for service.
• Foster a culture of hospitality and quality to attract and retain the best talent.
• Be an ambassador for the brand, building strategic relationships within the community to build a conspicuous reputation of quality and hospitality throughout our communities.
• Support the General Manager in all efforts related to shift performance, including labor deployment and inventory management.
• Review performance daily, taking time to calibrate each day and correspondingly coach and celebrate with your team.
• Provide leadership by generating excitement, enthusiasm, and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Compensation Classification

Hourly, Non-Exempt

Non-Essential Job Functions

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Walking, standing, or sitting for extended periods of time
• Lifting a minimum of 50 lbs. overhead

Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Communicating with others
• Reading and writing

Position Requirements

• Work a 35-45 hour week
• In-store training program completed
• Must maintain a flexible schedule to include nights, weekends, and holidays
• Must possess a state-issued driver’s license and maintain reliable means of transportation

Working Conditions

• Restaurant environment: Work with advanced kitchen and front-of-house operational equipment, including maintenance and operations of deep fryers.
• Office environment: Work with computers and office equipment.
• Essential job functions may require maintaining physical condition necessary for standing, walking, or sitting for prolonged periods of time.

These specifications are not intended to reflect all duties performed within the job. Additional responsibilities may be required by management based on evolving business needs.