Restaurant General Manager

Fulenwider Group; Clover (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Fulenwider Group is seeking a Restaurant General Manager to oversee daily restaurant operations, ensuring profitability, quality, and guest satisfaction. You will lead a team across all functional areas, drive cost controls, maintain standards, and ensure safety and compliance.

The role requires strong people leadership, excellent communication, and hands-on supervision of service, inventory, and maintenance to deliver outstanding guest experiences.

Qualifications

• Dedication to exceptional guest service.
• Strong communication and interpersonal skills with conflict resolution ability.
• Exceptional team‑building capability.
• Basic business math, accounting, and analytical/decision‑making skills.
• Basic computer literacy.
• High school diploma or GED preferred; college or university degree preferred.

Responsibilities

• Create value for shareholders through efficient operations, cost controls, and profit management.
• Maintain highest level of quality, service, cleanliness and hospitality by actively engaging guests during peak hours and ensuring menu availability.
• Lead guest service and relations, monitor and correct employee appearance, courtesy, and suggestive selling techniques; support marketing efforts.
• Control daily operations by tracking labor and product costs, ordering supplies, managing inventory and waste, and scheduling staff.
• Recruit, train, motivate, and evaluate hourly employees, and drive recruiting and retention of hourly managers and team members.
• Execute preventive maintenance program, including minor repairs of equipment, building, and grounds.

Skills

Guest service

Interpersonal skills

Team building

Business math

Accounting

Analytical thinking

Education

High school diploma or GED

College degree preferred

Tools

Basic computer literacy

Job description

Restaurant General Manager

Team leads the daily operations of the restaurant, ensuring compliance with company standards across all functional areas, including product preparation and delivery, guest relations, maintenance, inventory, recruitment, financial accountability, and safety. The role drives profitability, quality, and guest satisfaction, while fostering a positive, safe work environment.

Key Responsibilities

• Create value for shareholders through efficient operations, cost controls, and profit management.
• Maintain highest level of quality, service, cleanliness and hospitality by actively engaging guests during peak hours and ensuring menu availability.
• Lead guest service and relations, monitor and correct employee appearance, courtesy, and suggestive selling techniques; support marketing efforts.
• Control daily operations by tracking labor and product costs, ordering supplies, managing inventory and waste, and scheduling staff.
• Recruit, train, motivate, and evaluate hourly employees, and drive recruiting and retention of hourly managers and team members.
• Execute preventive maintenance program, including minor repairs of equipment, building, and grounds.
• Prepare required reports, use projection, cash control, and security techniques.
• Recruit, interview, recommend hiring, discipline, and terminate employees; maintain personnel files and performance information.
• Ensure compliance with OSHA, local health and safety codes, and company safety and security policy.

Qualifications

• Dedication to exceptional guest service.
• Strong communication and interpersonal skills with conflict resolution ability.
• Exceptional team‑building capability.
• Basic business math, accounting, and analytical/decision‑making skills.
• Basic computer literacy.
• High school diploma or GED preferred; college or university degree preferred.

1‑4 years supervisory experience in a food or retail environment, including profit and loss responsibility.

Other Requirements

Follows procedures for restaurant equipment operation. The job requires lifting up to 25lbs., pushing/pulling up to 90lbs., and carrying loads up to 30ft. distance. Requires knowledge of and compliance with company HR policies and city/state safety requirements.