Restaurant Shift Manager

Landed; Burlington (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Guthrie's Chicken in Burlington, NC seeks a Shift Manager to supervise a team during busy shifts, ensuring smooth operations and excellent guest service.

You will lead 15–50 team members, optimize labor and inventory, coach staff, and uphold Guthrie's standards of hospitality and food quality while working a 35–45 hour week with flexible scheduling.

Qualifications

• Supervisory experience in hospitality required.
• 35–45 hour workweek with ability to work nights and weekends.
• Must have a valid state driver’s license.

Responsibilities

• Oversee shift operations and staff scheduling.
• Monitor labor deployment and inventory.
• Coach and recognize team performance.
• Maintain standards of hospitality and food quality.

Skills

Team leadership

Communication

Customer service

Problem solving

Tools

POS system

Job description

GUTHRIE'S CHICKEN

Job Description – Shift Manager

Supervision Received and Exercised

Reports directly to the General Manager.

Exercises direct supervision of 15-50 employees.

Essential Job Functions

Essential duties may include, but are not limited to, the following:

• Exhibit, cultivate, and enforce a sense of pride and relentless commitment to each step of preparing Guthrie's menu items for service.
• Foster a culture of hospitality and quality to attract and retain the best talent.
• Be an ambassador for the brand, building strategic relationships within the community to build a conspicuous reputation of quality and hospitality throughout our communities.
• Support the General Manager in all efforts related to shift performance, including labor deployment and inventory management.
• Review performance daily, taking time to calibrate each day and correspondingly coach and celebrate with your team.
• Provide leadership by generating excitement, enthusiasm, and commitment toward company objectives.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Compensation Classification

Hourly, Non-Exempt

Non-Essential Job Functions

Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:

• Walking, standing, or sitting for extended periods of time
• Lifting a minimum of 50 lbs. overhead

Maintain effective audio-visual discrimination and perception needed for:

• Making observations
• Communicating with others
• Reading and writing

Position Requirements

• Work a 35-45 hour week
• In-store training program completed
• Must maintain a flexible schedule to include nights, weekends, and holidays
• Must possess a state-issued driver's license and maintain reliable means of transportation

Working Conditions

• Restaurant environment: Work with advanced kitchen and front-of-house operational equipment, including maintenance and operations of deep fryers.
• Office environment: Work with computers and office equipment.
• Essential job functions may require maintaining physical condition necessary for standing, walking, or sitting for prolonged periods of time.

These specifications are not intended to reflect all duties performed within the job. Additional responsibilities may be required by management based on evolving business needs.