Restaurant General Manager

Barrel One Collective; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Harpoon Beer Hall in Boston’s Seaport seeks an experienced General Manager to own a multi-dimensional guest-forward operation, including dining, tours, events, retail, and more.

You will drive performance, lead department heads, and create a culture that energizes both team and guest experiences. This hands-on role requires vision, accountability, and a passion for craft beer and community.

Qualifications

• 3+ years of general management experience in fast-paced F&B environments.
• Experience with full P&L ownership, labor scheduling, and cost controls.
• Proven ability to develop people and lead with clarity.
• Proficient with hospitality systems such as Toast, Restaurant365, and Sling.

Responsibilities

• Oversee daily operations across FOH, BOH, events, retail, and tours to ensure memorable guest experiences.
• Lead and develop a team of managers, driving accountability across departments.
• Own the P&L and deliver revenue, labor, and cost targets while maintaining service excellence.
• Lead on the floor during peak service to model hospitality standards and culture.
• Champion tools and systems (Toast, Restaurant365, Sling) for scheduling, inventory, and reporting.
• Ensure facility, service, and staff presentation meet safety, cleanliness, and brand standards.
• Collaborate with marketing and events to activate programming and drive traffic.
• Maintain structured communications and weekly manager meetings to align goals.

Skills

Leadership

P&L Ownership

Staff Development

Operations Systems

Guest Experience

Scheduling

Budgeting

Tools

Toast

Restaurant365

Sling

Job description

Harpoon Beer Hall in Boston's Seaport is looking for an experienced and high-impact General Manager to lead the charge at our flagship location. This is a unique opportunity to take ownership of a multi-dimensional, guest-forward operation that includes full-service dining, brewery tours, private events, a retail store, and more-all under one roof.

As General Manager, you'll be the face and heartbeat of Harpoon Boston, responsible for driving performance, leading department heads, and creating a culture that energizes both the team and the guest experience. This is a hands‑on leadership role that demands vision, accountability, and a passion for craft beer and community.

What You'll Do

• Oversee all daily operations across FOH, BOH, events, retail, and tours to ensure smooth execution and memorable guest experiences
• Lead and develop a team of managers, building strong leadership at every level and driving accountability across departments
• Own the P&L-delivering on revenue, labor, and cost targets while maintaining service excellence
• Lead from the floor during peak service, modeling hospitality standards and team culture
• Champion operational tools and systems (Toast, Restaurant365, Sling, etc.) for scheduling, inventory, and reporting
• Ensure the facility, service, and staff presentation meet the highest standards of safety, cleanliness, and brand alignment
• Collaborate with marketing and events to activate programming, drive traffic, and represent the brand in the community
• Maintain structured internal communications and lead weekly manager meetings to align the team and share goals

Who You Are

• A proven hospitality leader with 3+ years of general management experience in a fast‑paced, food and beverage‑driven setting
• Experienced in full P&L ownership, labor scheduling, and cost control practices
• Known for developing people, solving problems, and leading with clarity and integrity
• Skilled at using systems like Toast, Restaurant365, and Sling
• Highly organized, emotionally intelligent, and energized by guest‑facing leadership
• Passionate about craft beer and building a culture that connects people to product and place
• Flexible to work nights, weekends, holidays, and key event days as required

Why Join Harpoon

This is more than a restaurant job. It's a leadership opportunity inside one of Boston's most beloved beer brands, supported by a growing collective that believes in hospitality with heart, creativity with purpose, and culture with staying power. You'll help set the tone for the entire guest experience-and help lead Harpoon Boston into its next great chapter.