Restaurant Floor Manager - FUTURE OPPORTUNITIES

Eataly; New York (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Join a dynamic team at a renowned marketplace known for its authentic Italian food and beverage offerings. As a Restaurant Manager, you will play a pivotal role in overseeing daily operations, ensuring exceptional service standards, and leading a dedicated front-of-house staff. This position offers the opportunity to work in a vibrant environment where your leadership and problem-solving skills will shine. If you are passionate about hospitality and eager to contribute to a growing company that values quality and customer experience, this is the perfect role for you. Embrace the chance to be part of a unique dining experience that celebrates Italian culture and cuisine.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• 2+ years of experience managing a front-of-house restaurant team.
• Outstanding communication and leadership skills required.

Responsibilities

• Assist the AGM in daily restaurant operations and staff management.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Problem-solving

Understanding of steps of service

Knowledge of Italian cuisine

Education

Bachelor’s Degree in Restaurant Management

Associate’s Degree in Hospitality

Tools

Food Handler’s License

Job description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America.

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees.
• Documents, investigates, escalates and resolves all employee and guests incidents.
• Ensures exceptional service standards are consistently met and that activities are carried out effectively.
• Inspects dining room and storage areas to ensure compliance with health and safety regulations.
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications.
• Reviews financial information such as sales, inventory and costs to monitor budget.
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Compensation: The annual compensation for this position is $65,000 - $75,000.

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays.
• Ability to lift up to 50 pounds.
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting.
• Food Handler’s License preferred.

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance.
• Paid Time Off.
• Paid Parental Leave.
• 401K with match or RRSP.
• Bonus program.
• Free family meal daily.
• Discounts at Eataly.
• Classes on products and Italian cuisine.
• Referral bonus program.
• and more!