Restaurant Director: Lead Guest Experience & Ops

Zaxby's; Cibolo (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% off meals while working

25% employee meal discount outside of-

Medical, dental and vision insurance

401(k) retirement plan

Performance-based bonus eligibility

Flexible scheduling

Leadership training and development

Opportunities for advancement

A fast-paced, team-oriented workplace

Job summary

Zaxby’s is seeking a Restaurant Director to lead shifts and own key restaurant areas within Hudson Restaurant Group. This hands-on leadership role focuses on hospitality, quality, training and drive-thru performance, with clear accountability for results.

You’ll develop and coach team members, sustain high standards of service and food quality, and guide daily operations. This is a fast-paced, team-oriented environment offering growth and leadership development.

Qualifications

• Must be at least 18 years old.
• Previous restaurant or leadership experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Willingness to work hands-on in all areas of the restaurant.
• Dependable, energetic and committed to working as part of a team.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Ability to complete all required Zaxby’s training.

Responsibilities

• Lead restaurant shifts and support daily operations.
• Coach team members and hold the team accountable to established standards.
• Provide friendly, enthusiastic service to every guest.
• Maintain high standards for food quality, cleanliness, accuracy and speed.
• Help recruit, onboard, train and retain team members.
• Complete assigned daily, weekly and monthly operating responsibilities.
• Monitor performance in your area and develop plans to improve results.
• Communicate staffing, equipment and operational needs to restaurant leadership.
• Maintain a clean, safe and organized restaurant.
• Support other areas of the restaurant when needed.
• Set a positive example by demonstrating urgency, teamwork and professionalism.

Skills

Leadership experience

Communication

Team coaching

Problem solving

Flexible schedule

Hands-on leadership

Job description

Zaxby’s is seeking a Restaurant Director to lead shifts and own key restaurant areas within Hudson Restaurant Group. This hands-on leadership role focuses on hospitality, quality, training and drive-thru performance, with clear accountability for results.

You’ll develop and coach team members, sustain high standards of service and food quality, and guide daily operations. This is a fast-paced, team-oriented environment offering growth and leadership development.