Restaurant Director: Lead Guest Experience & Operations

Zaxby's; Pflugerville (TX); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Free meals

Meal discount

Health insurance

401(k) plan

Bonus eligibility

Flexible scheduling

Leadership training

Advancement opportunities

Fast-paced environment

Job summary

Hudson Restaurant Group is seeking a Restaurant Director for Zaxby’s to lead shifts, uphold standards, and coach a team toward exceptional guest experiences. This hands-on leadership role focuses on hospitality, quality, training and drive-through areas, with responsibility for seasonality and staffing needs.

You will recruit and develop team members, ensure food quality and speed, and maintain a clean, safe restaurant.

Qualifications

• Must be at least 18 years old.
• Previous restaurant or leadership experience preferred.
• Ability to lead shifts, coach team members and hold others accountable.
• Strong communication, organization and problem-solving skills.
• Willingness to work hands-on in all areas of the restaurant.
• Dependable, energetic and committed to working as part of a team.
• Ability to work a flexible schedule, including evenings, weekends and holidays as needed.
• Ability to complete all required Zaxby’s training.

Responsibilities

• Lead restaurant shifts and support daily operations.
• Coach team members and hold the team accountable to established standards.
• Provide friendly, enthusiastic service to every guest.
• Maintain high standards for food quality, cleanliness, accuracy and speed.
• Help recruit, onboard, train and retain team members.
• Complete assigned daily, weekly and monthly operating responsibilities.
• Monitor performance in your area and develop plans to improve results.

Skills

Leadership

Coaching

Communication

Problem-solving

Teamwork

Flexibility

Scheduling

Training

Job description

Hudson Restaurant Group is seeking a Restaurant Director for Zaxby’s to lead shifts, uphold standards, and coach a team toward exceptional guest experiences. This hands-on leadership role focuses on hospitality, quality, training and drive-through areas, with responsibility for seasonality and staffing needs.

You will recruit and develop team members, ensure food quality and speed, and maintain a clean, safe restaurant.